Walter Harper

Operations and logistics professional with experience in truck dispatching, transportation operations, carrier management, business administration, and team leadership. Currently serving as Operations Manager with Alphaway Logistics LLC, overseeing dispatch operations, carrier onboarding, freight coordination, operational procedures, and business development.

Certified Truck

Dispatcher with a strong understanding of freight operations and carrier support. U.S. Army veteran recognized for discipline, accountability, leadership, adaptability, and the ability to perform effectively in fast-paced, high-pressure environments.

Operations Manager at ALPHAWAY LOGISTICS LLC (2026-06 – Present)

Direct day-to-day operations for a truck dispatch and logistics company serving owner-operators and small trucking fleets.

• Oversee dispatch workflows, operational priorities, carrier support, and business processes.
• Manage carrier onboarding, documentation, vetting, and verification procedures.
• Build and maintain professional relationships with carriers, owner-operators, brokers, and transportation partners.
• Support dispatchers in identifying and evaluating freight based on equipment, lanes, availability, and revenue potential.
• Assist with freight negotiations and evaluate load profitability, dispatch fees, and carrier revenue.
• Develop and implement operational procedures, forms, agreements, and documentation to improve efficiency and consistency.
• Support dispatcher recruitment, interviewing, onboarding, training, and performance management.
• Monitor operational performance and establish workflow priorities, accountability standards, and service expectations.
• Resolve operational issues while maintaining strong carrier and customer relationships.
• Support business development, client acquisition, and strategic growth initiatives.

Resident Support Specialist / Qualified Behavioral Health Assistant at HAZELBROOK SOBER LIVING (2026-02 – Present)

Support daily operations within a structured residential environment.

• Maintain accurate documentation and communicate effectively with staff, residents, and service providers.
• Assist with organization, accountability, scheduling, and day-to-day operational needs.
• Apply strong communication, problem-solving, conflict-resolution, and organizational skills.

Peer Recovery Coach at PEER CONNECT (2024-03 – 2026-02)

Provided professional peer support and resource coordination to individuals working toward recovery and stability.

• Coordinated employment, housing, transportation, identification, and community resources.
• Maintained accurate documentation and coordinated services with community organizations and providers.
• Developed strong communication, organization, case-management, and relationship-building skills.

Business, Management, Leadership, Information Technology – COLORADO TECHNICAL UNIVERSITY