Santiago Solano

Bilingual (English/Spanish) professional with a versatile background in multimedia production and business-to-business sales. Former sole multimedia producer for a statewide agency, leading end-to-end content projects across 11 facilities. Currently in corporate B2B sales, driving results through strategic outreach and relationship management. Known for strong project execution, adaptability, and effective communication in fast-paced environments.

• Cold called businesses with limited lead access to set and hold meetings, assess back office operations, and deliver customized Paycom solutions while owning the entire sales process from outreach to close.
• Lead the implementation of Paycom technology for net new accounts, including collecting and configuring pertinent data and providing extensive training on system functionality to ensure 100% client success. 
• Manage and allocate resources to ensure implementation is completed efficiently and effectively on or before deliverable deadline(s) while weekly outreach key performance indicators and customer satisfaction. 
• Support clients in mapping their current process, understanding client pain points and identifying areas of improvement to maximize efficiencies through use of the Paycom solution and best practices.
• Process small market payrolls under limited supervision and coordinate payroll processing timelines with all clients to ensure payroll is submitted in accordance with Paycom and client deadlines.
• Maintain up-to-date product knowledge through two annual certifications to adapt quickly to evolving processes and product enhancements and direct clients on best practices for back office optimization.
• Managed all photo and video productions for the department and its 11 statewide facilities, ensuring high quality visual content across multiple locations.
• Operated with minimal supervision to conduct interviews and complete projects within established deadlines, showcasing strong initiative and reliability.
• Successfully pitched and secured participants for an impactful video series focused on sharing personal struggles, highlighting project management and effective communication. 
• Contributed to the success of two major campaigns by translating assets into Spanish for the 988 Mental Health Lifeline and OKIMREADY, broadening the reach and accessibility of critical resources.

Completed my BA in Sport Media Prodcution from Oklahoma State University.