Sara DeLuca
Relationship-driven healthcare professional with a background in clinical operations and behavioral health
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About
Relationship-driven healthcare professional with a background in clinical operations and behavioral health, specializing in building automated systems to scale mission-driven organizations. Proven track record of automating manual audits, reducing administrative processing time by 75-90%, and developing centralized databases that empower leadership teams to make data-driven decisions. Currently pursuing a Master's in Applied Behavior Analysis with a focus on Operations Management.
Experience
Scheduling Coordinator - Aim Star Learning - Maple Valley, WA
(2025-09)
Orchestrate complex clinical operations for 30+ clients and 20+ technicians, prioritizing systems automation and efficiency improvements to support scaling ABA services.
- Process Automation: Engineered an automated clinic-wide tracking system for mandatory lunch gap audits, reducing a 30-minute manual review to a near-instant automated check.
- Workflow Optimization: Redesigned billing report protocols using advanced Excel logic, cutting processing time by 75% (from 2 hours to 30 minutes).
- Data Accessibility: Developed a centralized database for hiring and client needs, reducing internal information retrieval time by over 90% for clinical leadership.
- Stakeholder Management: Serve as the primary point of contact for families, providing guidance and support while resolving scheduling conflicts to maintain continuity of care.
Behavioral Health Technician - Aim Star Learning - Maple Valley, WA
(2023-06 - 2025-09)
- Delivered one-on-one ABA therapy to children and adults with autism in clinic, home, and school settings.
- Accurately documented session data and progress notes using electronic systems in compliance with HIPAA.
- Collaborated with BCBAs and interdisciplinary teams to implement individualized treatment plans
Student Life Admin Assistant - LeTourneau University - Longview, TX
(2021-08 - 2022-05)
- Supported Student Life operations through administrative coordination and communication with students, staff, and campus partners.
NSO Team Leader - LeTourneau University - Longview, TX
(2019-11 - 2021-11)
- Led and mentored incoming students during orientation, clearly communicating university resources and expectations.
Education
Master of Science - Applied Behavior Analysis (Operations Management) - Capella University (2028-12)
Bachelor of Science - Psychology - LeTourneau University (2026-08)
