Sam R

A result-oriented restaurant management professional, with over 15 years of experience in FOH & BOH operations, guest relations, recruitment and training, inventory management, procurement, vendor management, quality standards, safety and sanitation, marketing and promotions, multi-outlet operations and business partner relationship. I have helped brands to expand in the US market, and consistently attain multi-million dollars in annual revenue, with my operational and food production experience.

Restaurant Operations Manager - Junior Kuppanna Indian Restaurant - Seattle, WA

(2025-11)

General Manager - Operations - Honest Indian Restaurant - Richmond, VA & Tampa, FL

(2022-01 - 2025-10)

Restaurant & Banquet Manager - Anjappar Indian Bar & Grill (Fine Dining) - Princeton, NJ

(2016-05 - 2019-11)

• Oversee the day-to-day operations of the restaurant, including front-of-house and back-of-house activities.
• Implement and maintain standard operating procedures (SOP) to ensure smooth restaurant functioning.
• Collaborate with the Executive Chef and culinary team to ensure seamless coordination between kitchen and dining areas.
• Strong knowledge of food preparation, food service, and restaurant operations.
• Ensure exceptional guest experiences by maintaining a welcoming atmosphere, prompt service, and personalized attention.
• Address guest feedback and concerns promptly, striving to exceed expectations.
• Lead the team in delivering a memorable dining experience consistent with the restaurant's brand.
• Develop and manage budgets, including revenue and expense forecasting.
• Monitor financial performance, analyze variances, and implement strategies to optimize profitability.
• Manage inventory levels and control costs while maintaining high-quality standards.
• Recruit, hire, train, and develop a skilled and motivated staff.
• Foster a positive and collaborative work environment, promoting teamwork and professional growth.
• Provide coaching and performance feedback to enhance employee skills and performance.
• Collaborate with the marketing team to develop and execute effective promotional strategies.
• Drive initiatives to increase restaurant visibility, attract new customers, and retain existing ones.
• Engage with the local community and develop partnerships to enhance the restaurant's presence.

2 Year Dual Diploma - Hotel Management - MAA School of Hotel Management (2004-01 - 2006-12)

Diploma - Culinary Arts and Management - MAA School of Hotel Management (2004-01 - 2005-12)

Diploma - Hospitality and Restaurant Management - MAA School of Hotel Management (2005-01 - 2006-12)