Shelena Webb

Developed critical decision-making and strategic planning skills in fast-paced business environments. Proven ability to manage projects and lead teams efficiently, ensuring effective outcomes. Looking to transition into knew field, leveraging these transferable skills to drive success in collaborative and innovative settings.

Mastered product knowledge, inventory management, and retail software, taking on key managerial responsibilities to support store operations.

• Enhanced team members performance by delivering timely and effective decision making, ensuring personalized attention and follow-up.
• Improved customer loyalty through targeted outreach efforts, contributing to increased participation in company programs and promotions.
• Analyzed sales reports and KPIs to determine the needs of the business; in partnership with store manager, execute in store business and sales strategies

Strengthen company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered. • Consulted with customers to assess needs and propose optimal solutions • Managed financial operation to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting