Shonda Ellis
Cybersecurity IT Support Specialist
Talent
Duncanville, DallasMember since December 9, 2025
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About
I am a natural-born leader motivated by positively inspiring, guiding, and developing people. I thrive best in a collaborative environment, but can work in an individual setting. I am an idealistic person, which makes me cherish and pursue high and noble principles, goals, and positive aspects of life. I am optimistic, and I seek opportunities for my personal growth. To summarize it, this allows me to do an amazing job
Experience
- Bachelor Degree in Business Administration, Northwood University, Cedar Hill, Texas
- Cybersecurity platform2025, ACI Learning Ct. (Training)
- CompTIA Security+ 701
- CompTIA PenTest+ 003
- CompTIA CySA+ 003
- Microsoft Office Specialist Outlook (Certified)
- CompTIA A+ (2012) (Certified)
- Microsoft Certified Professional (MCP Certified)
- Helpdesk 2000 Certification (Certified)
- Microsoft System Center Configuration Manager (SCCM2012) 2014 (trained)
- Windows Server 2003 (trained)
- Project Management for IT professionals-2005
- Master of Windows Server 2003/2004 (trained)
- Microsoft Certified Systems Engineer-(trained)
- Microsoft Certified Systems Engineer Southern
(trained)
- Associate Degree in Business Management
Education
- Cybersecurity platform2025, ACI Learning Ct. (Training)
- CompTIA Security+ 701
- CompTIA PenTest+ 003
