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Shonda Ellis

Shonda Ellis

Cybersecurity IT Support Specialist

Talent
Duncanville, DallasMember since December 9, 2025
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About

I am a natural-born leader motivated by positively inspiring, guiding, and developing people. I thrive best in a collaborative environment, but can work in an individual setting. I am an idealistic person, which makes me cherish and pursue high and noble principles, goals, and positive aspects of life. I am optimistic, and I seek opportunities for my personal growth. To summarize it, this allows me to do an amazing job

Experience

  • Bachelor Degree in Business Administration, Northwood University, Cedar Hill, Texas
  • Cybersecurity platform2025, ACI Learning Ct. (Training)
    • CompTIA Security+ 701
    • CompTIA PenTest+ 003
    • CompTIA CySA+ 003
  • Microsoft Office Specialist Outlook (Certified)
  • CompTIA A+ (2012) (Certified)
  • Microsoft Certified Professional (MCP Certified) 
  • Helpdesk 2000 Certification (Certified) 
  • Microsoft System Center Configuration Manager (SCCM2012) 2014 (trained)
  • Windows Server 2003 (trained)
  • Project Management for IT professionals-2005 
  • Master of Windows Server 2003/2004 (trained) 
  • Microsoft Certified Systems Engineer-(trained) 
  • Microsoft Certified Systems Engineer Southern 
Methodist University (SMU), Dallas, Texas

(trained)

  • Associate Degree in Business Management 
El Centro College, Dallas, Texas

Education

  • Cybersecurity platform2025, ACI Learning Ct. (Training)
    • CompTIA Security+ 701
    • CompTIA PenTest+ 003
CompTIA CySA+ 003

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