Max Schmitt

Motivated Biology undergraduate at UC Merced with hands-on experience in medical front desk operations, customer service, and volunteer work. Organized, tech-savvy, eager to learn, and a strong team player with high personal accountability.

Patient Services Specialist - Providence Cardiology - Burbank

(2025-06 - 2026-01)

• Front desk receptionist work as well as call center and customer service experience, scheduling and checking in appointments as well as taking messages for the back office
• Adjusted to fast paced, high urgency clinical environment
• Insurance Benefit Interpretation experience
• Familiarity with medical systems such as Epic
• Checked in nearly 100 patients per day, handled busy call center work in an office with 8 physicians

Front Desk Assistant (Volunteer) - PTP Therapy - Rowland Heights Medical Center

(2025-01 - 2025-01)

• Completed 112 volunteer hours assisting with front desk operations

Delivery Driver - UberEATS

(2023-05 - 2025-01)

• Delivered hundreds of orders with a 100% customer satisfaction rating
• Maintained timely deliveries while ensuring excellent customer service

Outside Services Agent - Rolling Hills Country Club

(2021-11 - 2022-08)

• Supported over 200 members with equipment setup and service
• Worked in a team to manage golf course logistics and events
• Extensive customer service experience

Freelance Computer Technician - Schmitt IT

• Built and customized PCs for friends and family
• Provided troubleshooting, repair, and software setup

B.S. - Biology - University of California, Merced (2027-05)

Palos Verdes Peninsula High School (2022)