Steven Steven Smith

Customer service and sales professional experienced in retail, airport, and automotive settings. Supports high-volume customer interactions, resolves questions, processes transactions, and delivers attentive service

Sales/Leasing Consultant - Camelback Toyota - Phoenix, AZ

(2022-04 - 2022-06)

Call customers to come in to get appraisal for there vehicle and sell them the car

• Guided customers through vehicle sales and leasing options
• Addressed customer questions to support informed decisions
• Delivered attentive service throughout the sales process

Ambassador - CLEAR - Phoenix, AZ

(2021-04 - 2022-03)

• Supported CLEAR members with questions and concerns at the airport
• Verified member identities to support TSA security procedures
• Delivered customer service and thanked members for their business

Sales Representative - Premium Retail Services - Phoenix, AZ

(2020-09 - 2021-03)

• Served up to 100+ shoppers daily for AT&T, Verizon, and Sprint mobile products
• Answered customer questions and provided product support
• Processed purchases and handled the cash drawer

Inside Sales Representative - BDS Marketing LLC/ Oculus - Phoenix, AZ

(2020-09 - 2021-01)

Assisting customers with oculus questions and concerns and selling the product inside best buy

• Supported inside sales for BDS Marketing LLC/ Oculus

Sales Representative - MarketSource/Tracfone wireless

(2018-05 - 2020-09)

• Served up to 100+ shoppers daily, answering questions and supporting wireless product sales

Sales Associate - Finish-Line inside of Macy's - Phoenix, AZ

(2017-06 - 2018-09)

• Assisted up to 100 shoppers, processed register transactions, and maintained sales-floor displays and shoe inventory

Sales Associate - Macys - Phoenix, AZ

(2016-11 - 2017-06)

• Helped customers locate merchandise, processed payments, and maintained organized sales floors and fitting rooms

Greeter - Enterprise Holdings - Phoenix, AZ

(2015-08 - 2016-10)

• Welcomed rental customers, coordinated vehicle flow, and provided directions and assistance

Customer Service Agent - Simplicity Ground Services/ Frontier Airlines/ - Phoenix International Airport

(2014-11 - 2015-06)

• Checked in and ticketed up to 150 passengers daily, verified documents, assigned seats, and processed baggage

Courtesy Clerk - Safeway - Goodyear, AZ

(2013-10 - 2014-01)

• Greeted 300+ customers daily, bagged groceries, restocked carts, and maintained store cleanliness

Retail Customer Service and Merchandising - HomeGoods - Goodyear, AZ

(2012-06 - 2012-10)

• Advised customers on merchandise, processed returns and exchanges, and maintained product and promotion knowledge

License - Pharmacy Technician Trainee - Phoenix College (2014-03)

High school diploma - Agua Fria High School (2006-08 - 2009-05)