Stop And Consider

Highly cooperative and generous team player with a deep love for working with people. Bringing patience, empathy and persuasive communication skills to create enjoyable dining experiences. Skilled in anticipating and meeting guests needs while ensuring collaborative atmosphere. Adept at handling diverse customer interactions with care and precision, fostering a welcoming environment for all.

Server Bartender - Axel's - Mendota, MN

(1996-07 - 2024-10)

• Executed seamless front-of-house tasks, creating unforgettable dining experiences, creating customer loyalty
• Effectively managed large parties by providing efficient, attentive service while ensuring accuracy with orders
• Provided guests with information on dish preparation and ingredients, while helping them with wine pairing
• Communicated openly with kitchen staff about special orders and any allergies the guest may have
• Handled high volume dining with ease, treating every guest as if they were my only customer
• Made myself available to help my coworkers with anything they may have needed

Supervisor - Axel's - Mendota, MN

(1996-07 - 2024-10)

• Assessed staff performance regularly providing feedback and coaching when necessary
• Provided technical support to team members
• Motivated staff to reach highest professional potential
• Initiated creative solutions to resolve guest complaints or issues
• Created detailed reports summarizing daily operations, progress toward objectives, and potential areas of improvement
• Prepared end of shift reports detailing operational costs for financial performance
• Worked closely with upper management to develop strategies for improving operational efficiency
• Kept an open and friendly demeanor at all times, always willing to listen to any staff concerns and remedy everything that I could, my goal is having a trusting relationship between all departments