Syreeta Nolan
Disability Advocacy Leader and Customer Service Expert
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About
Warm, service-centered professional with 20 years of experience supporting guests, clients, and patients with empathy, professionalism, and calm problem-solving. Known for creating welcoming environments, resolving concerns quickly, and delivering memorable experiences rooted in care and respect. Brings natural hospitality presence, strong emotional intelligence, and reliability.
Seeking a Guest Services or Front Desk position where genuine warmth and polished communication support exceptional guest experiences.
Experience
Principal CEO – Community Support & Leadership at Disabled in Higher Education (2020-10 – Present)
Led community engagement advocacy initiatives supporting accessibility and inclusion in higher education.
- Led community engagement advocacy initiatives supporting accessibility and inclusion in higher education.
- Coordinated leadership activities, facilitated workshops, and managed stakeholder communications.
Special Assistant to Leadership at National Institute on Disability, Independent Living, and Rehabilitation Research (2023-03 – 2023-11)
Assisted in research and reporting for disability and independent living programs.
- Assisted in research and reporting for disability and independent living programs.
- Maintained confidentiality and ensured timely completion of leadership priorities.
Consultative Sales Associate at Sears (2013 – 2018)
Delivered personalized sales consultations to meet customer needs and drive revenue.
- Delivered personalized sales consultations to meet customer needs and drive revenue.
- Maintained product knowledge and achieved sales targets through upselling strategies.
- Processed transactions accurately and provided exceptional customer service.
Customer Care Representative at Advanced Diabetes Supply (2013-09 – 2015-05)
Managed high-volume inbound calls, processed orders, and resolved customer inquiries.
- Managed high-volume inbound calls, processed orders, and resolved customer inquiries.
- Ensured accuracy in CRM data entry and compliance with healthcare regulations.
- Provided empathetic support to patients and caregivers regarding medical supplies.
Education
Master of Public Health in Public Health – Brown University
B.S. in Psychology – Human Health – University of California San Diego (2019 – 2021)
A.A. in Liberal Arts – Social & Behavioral Sciences – MiraCosta College (2017 – 2019)
