Tanya Benz

Authorized to work in the US for any employer

New Client Relations/Customer Service - Sisters Home Style Entrees - Humboldt, IA

(2019-09)

• I gather all necessary information needed to create client accounts.
• Call them to set up their services/delivery schedules.
• Interact with case managers concerning client services.
• Provide customer service over the phone to prospective & existing clients.

Assistant Teacher - Kiddie Kats Childcare & Learning Center - Dakota City, IA

(2019-05 - 2019-09)

• I supervised children in a daycare center.
• Read to them, play, change diapers and interact with parents.
• Light cleaning was also part of the position.

Consessions - Humota Theater Group - Humboldt, IA

(2019-05 - 2019-08)

• Sell tickets & concessions and assist customers in any way needed.
• Light cleaning duties between shows.

Cashier, Customer Service, Customer Service Supervisor, Sales Floor Associate, People Greeter - Walmart SuperCenter

(2000-09 - 2017-06)

Responsibilities

• As a cashier I rang up customer transactions.
• As a service desk associate I did returns & cashed checks, and I also dealt with money services ie Moneygram.
• Directed escalated customer issues to supervisors.
• As a customer service supervisor I handled customer complaints & took care of issues so management did not need to get involved.
• I supervised over 30 people & handled money to keep registers stocked.
• I was a people greeter there at Walmart as well.
• I greeted the customers, handed out carts & checked receipts to help with inventory control.

General Education Courses - Some college - Iowa Central Community College (2000-08 - 2001-05)

High School Diploma - Twin River Valley High School