Tejal Rathod

Enterprise Salesforce Staff DevOps Engineer and Release Lead with 12+ years of Salesforce expertise and 7+ years directing CI/CD pipelines across 8 production and 2 Copado governance orgs. Copado certified (SFP & MFP) with proven authority in Git branching governance, commit restrictions, continuous repository synchronization. Drives seamless Agile/Jira release execution, continuous platform stability, and enterprise governance across Health, Service, Financial, and Experience Clouds.

Senior Salesforce DevOps Engineer (Copado) - Tria Federal - Austin, TX

(2026-06)

Client: Centers for Medicare & Medicaid Services (CMS)

• Direct and govern enterprise release management across 8 distinct production Salesforce orgs and 2 dedicated internal Copado governance orgs, ensuring continuous environment parity, audit compliance, and zero deployment downtime.
• Serve as the primary technical authority for Salesforce DevOps practices, establishing enterprise release governance, deployment standards, and CI/CD pipelines across multi-org federal healthcare platforms.
• Design and enforce automated pipeline Quality Gates in Copado, embedding Copado Compliance Hub (CCH) rules and strict Apex test coverage thresholds prior to building validation and promotion.
• Implement Git repository governance by configuring strict branch policies and restrictions, locking promotion branches to enforce commits exclusively into Dev and Hotfix branches.
• Provision and govern user repository permissions, configuring triage access levels for functional and technical teams while managing continuous synchronization between active sandboxes and remote Git repositories.
• Align Agile sprint delivery by mapping Jira issue tracking, acceptance criteria, and release boards directly with Copado user stories and release streams.
• Enforce enterprise security and compliance guardrails using static code analysis and security tooling (Snyk, AppOmni) to inspect metadata and Apex code prior to production promotion.
• Direct end-to-end sandbox lifecycle strategies—including developer, partial, and full copy refreshes—ensuring environment synchronization, release rehearsals, and minimal downtime.

Salesforce Release Manager / DevOps Lead - Index Analytics, LLC - Austin, TX

(2025-08 - 2026-06)

Client: Centers for Medicare & Medicaid Services (CMS)

• Architected and executed the enterprise migration from Copado Metadata Format Pipelines (MFP) to Source Format Pipelines (SFP), significantly increasing deployment velocity and developer autonomy.
• Standardized Git branching strategies across GitHub/Bitbucket, integrating automated pre-deployment validation gates and pull request review workflows.
• Established continuous back-sync and repository parity workflows across multiple interdependent Salesforce orgs, preventing code overwrites and eliminating environment drift.
• Managed end-to-end sprint release planning and tracking in Jira, facilitating deployment signoffs, production cutovers, and rollback readiness.
• Developed long-term DevOps continuous improvement roadmaps, mentoring engineering and administrative teams on modern Copado SFP operations.

Salesforce DevOps & Release Manager - GDIT (General Dynamics Information Technology) - Austin, TX

(2025-01 - 2025-05)

Client: CMS

• Governed end-to-end CI/CD pipelines and deployment operations across enterprise implementations including Health Cloud, Service Cloud, and Commerce Cloud integrations.
• Administered repository branching models and version control workflows in Git, tightly integrating Jira and Rally for user story tracking and release traceability.
• Established automated validation gates and code coverage requirements to ensure audit compliance in a strict federal healthcare environment.
• Led release planning, dry runs, after-hours production rollouts, and hotfix deployments for Apex, Lightning Web Components (LWC), and platform integrations.

Salesforce Release Manager - Robert Half Technology - Austin, TX

(2024-04 - 2024-12)

Client: Wealth Enhancement

• Directed Salesforce release operations, managing Copado pipelines, sandbox synchronization, and developer support.
• Managed code integration via Git pulls requests, pre-deployment validations, data migration setup, and post-release verification.
• Partnered with cross-functional technical teams and external vendors to troubleshoot build failures and enforce consistent deployment runbooks.

Salesforce Release Manager & Governance Lead - Cisco Systems - Austin, TX

(2022-02 - 2024-04)

• Led enterprise DevOps strategy, release scheduling, and deployment operations across multiple global business pillars in an Agile/Scrum delivery model using Jira.
• Championed enterprise adoption of Copado for metadata and data deployments, establishing repeatable runbooks and deployment frameworks across bi-weekly release cycles.
• Governed sandbox refresh intervals, backup strategies, and rollback procedures, aligning architectural best practices across distributed teams.

Salesforce Governance Consultant / Release Manager - Blue Cross and Blue Shield (HCSC) - Austin, TX

(2021-03 - 2022-02)

• Managed multi-org release cycles and Copado deployments across four Salesforce orgs in a highly regulated healthcare payer environment.
• Enforced governance controls, audit documentation, and change-management protocols across user profiles, permission sets, and security access models.
• Coordinated multi-org release promotions, conflict resolutions, and environment validations for concurrent sprint teams.

Salesforce Platform Administrator / Release Manager - IBM - Austin, TX

(2018-10 - 2021-03)

• Supported enterprise Salesforce governance and Copado-driven release management across Service Cloud, Field Service Lightning (FSL), and Experience Cloud (Community Cloud)
• Administered user stories, committees, metadata promotions, and deployment validation steps across multi-environment release streams.

Salesforce System Administrator / Release Manager - Infinite Computer Solutions

(2017 - 2018)

Client: USAA

Salesforce System Administrator - Cintel Tech

(2013 - 2016)

Client: Fruit of the Loom

Bachelor of Computer Engineering - Saurashtra University, India