Temieer Berard

Compassionate and highly organized ABA professional with over 8 years of experience supporting clients, families, and clinical teams across behavioral health, healthcare, and educational settings. Experienced in ABA scheduling, client onboarding, staff coordination, case assignment support, and maintaining seamless communication between families, RBTs, BCBAs, and administrative teams. Skilled in EMR and CRM systems, documentation management, scheduling coordination, and building positive relationships that ensure smooth service delivery.

Known for strong communication, attention to detail, problem-solving, and the ability to manage multiple priorities in fast-paced environments while providing exceptional customer service.

Administrative Assistant / Clinical Coordinator - Shifting Focus ABA

(2025-01 - 2026-05)

• Coordinated schedules for RBTs, BCBAs, clients, assessments, and parent meetings to ensure timely service delivery and successful case launches.
• Assisted with matching clinicians to clients based on availability, location, scheduling needs, and clinical requirements, helping facilitate smooth service initiation.
• Managed client intake, onboarding documentation, service authorizations, and scheduling logistics to ensure families and staff were prepared for service start dates.
• Coordinated communication between recruiting, clinical, and administrative teams to support successful case launches.
• Served as the primary point of contact for clients and families, providing ongoing support, guidance, and timely communication throughout the onboarding and treatment process.
• Coordinated communication between recruiting, clinical, and administrative teams to ensure seamless transitions from hiring to active service delivery.
• Trained new employees on scheduling procedures, documentation standards, company workflows, and customer service best practices.

Registered Behavior Technician - Summit Autism Center | Innovative Behavior Options | Atlanta Autism Center

(2023-04 - 2024-12)

• Provided individualized one-on-one support to children and families, building trust, rapport, and positive working relationships that promoted engagement and progress.
• Maintained detailed documentation, session notes, and progress updates while ensuring accuracy, professionalism, and confidentiality.
• Collaborated closely with families, supervisors, and multidisciplinary team members to ensure consistent support and successful outcomes.

Dental Assistant / Front Desk Coordinator - Imagix Dental | Executive Park Dentistry | Roswell Pediatric Dentistry

(2021-10 - 2023-02)

• Managed provider schedules, patient appointments, confirmations, and treatment coordination to ensure efficient daily operations and a seamless patient experience.
• Served as the primary point of contact for patient scheduling, questions, appointment changes, and office communications.
• Maintained accurate patient records and coordinated care between providers, patients, and administrative staff to support continuity of services.
• Delivered exceptional customer service in a high-volume healthcare environment by building positive relationships and resolving concerns with professionalism and empathy.

Village Montessori School

(2019-07 - 2020-11)

• Coordinated daily schedules, activities, and communications with families while supporting student success.
• Collaborated with educators to provide individualized support, reinforce positive habits, and help students achieve developmental and learning goals.

Emergency Technician – Triage – ER Flow Care Coordinator - St Peters Hospital | Ellis Hospital

(2013-05 - 2018-06)

• Coordinated patient flow, communicated with healthcare providers, and supported care delivery by ensuring timely communication and efficient coordination between departments.
• Provided compassionate support to patients and families during high-stress situations, maintaining professionalism, empathy, and clear communication in a fast-paced healthcare environment.
• Demonstrated strong organization, prioritization, and customer service skills while supporting patients and families.
• Coordinated patient intake and triage flow by prioritizing patient needs and ensuring timely placement with appropriate healthcare providers

Registered Behavior Technician (2023-06)

Certified Dental Assistant - Georgia School of Dental Assisting, Roswell, GA (2021-08)

EMT - Regional Emergency Medical Organization, Colonie, NY (2016-01)

Onondaga Community College | Hudson Valley Community College (2012 - 2014)

High School Diploma - Albany High School, Albany, NY (2012-06)