Fulfillment Associate - Amazon.com Services LLC, AUS2 - Pflugerville, Texas
(2025-08)
- Maintained high levels of productivity and accuracy in a fast-paced operational environment.
- Identified process, inventory, and safety issues and proactively escalated concerns through Amazon reporting procedures.
- Collaborated with team members to support operational efficiency and customer satisfaction.
Senior Project Lead / Systems Analyst - DIR-ACE TECHNOLOGY LTD.(Daiwa Institute of Research) - Yangon, Myanmar
(2019-04 - 2023-04)
- Partnered with business stakeholders to gather, analyze, and document functional and system requirements.
- Conducted business process analysis and identified improvement opportunities that increased operational efficiency by 35%.
- Collaborated with development teams to design and implement system enhancements.
- Facilitated requirement clarification sessions, solution reviews, and stakeholder communications throughout the project lifecycle.
- Coordinated UAT activities, defect resolution, and production deployment to ensure successful delivery of business solutions.
- Produced functional specifications, workflow diagrams, process documentation, and project status reports.
- Supported incident management, root cause analysis, and change management activities for mission-critical systems.
Project Lead / Systems Analyst - DIR-ACE TECHNOLOGY LTD.(Daiwa Institute of Research) - Yangon, Myanmar
(2017-10 - 2019-03)
- Led full system migration for a securities firm, achieving 100% project goals on time and within budget, improving productivity by 30%.
- Conducted gap analysis and streamlined business processes, increasing operational efficiency by 25% and enhancing system functionality.
- Integrated third-party APIs for payment processing, improving transaction efficiency by 40% and ensuring 99% data integrity during migration.
- Developed test specifications and executed comprehensive testing, resolving defects and boosting performance by 35% through collaboration with cross-functional teams.
Software Engineer / Systems Analyst - DIR-ACE TECHNOLOGY LTD.(Daiwa Institute of Research) - Yangon, Myanmar
(2014-06 - 2017-10)
- Spearheaded the customization of the Inferno post-trade processing solution. Developed functions and reports using C++, VBA, and Perl, addressing the specific needs of Myanmar Securities Trading.
- Conducted system integration, connection, and scenario tests to validate robustness and reliability, ensuring seamless interoperability across diverse platforms.
- Implemented and configured backend jobs in Job Arranger for Zabbix (JAZ), enhancing system monitoring and performance.
- Implemented Jenkins CI for continuous integration of daily automation processes and contributed to JMS services implementation, facilitating data transfer between frontend and backend systems.
Software Developer - ACE DATA SYSTEM - Yangon, Myanmar
(2011-11 - 2014-06)
- Designed, developed, and maintained software applications using Java, Spring MVC, C#, improving customer service by 50%.
- Participated in unit testing, functional testing, scenario testing, integration testing, and user acceptance testing to ensure high-quality software delivery.
