Thiri Mon

Business Systems Analyst with 11+ years of experience delivering enterprise software solutions within financial services and securities trading environments. Proven expertise in requirements gathering, business process analysis, stakeholder collaboration, system implementation, testing, and production support. Skilled at translating business needs into technical solutions, coordinating cross-functional teams, managing system enhancements, and driving successful project delivery using Agile and Waterfall methodologies.

Fulfillment Associate - Amazon.com Services LLC, AUS2 - Pflugerville, Texas

(2025-08)

• Maintained high levels of productivity and accuracy in a fast-paced operational environment.
• Identified process, inventory, and safety issues and proactively escalated concerns through Amazon reporting procedures.
• Collaborated with team members to support operational efficiency and customer satisfaction.

Senior Project Lead / Systems Analyst - DIR-ACE TECHNOLOGY LTD.(Daiwa Institute of Research) - Yangon, Myanmar

(2019-04 - 2023-04)

• Partnered with business stakeholders to gather, analyze, and document functional and system requirements.
• Conducted business process analysis and identified improvement opportunities that increased operational efficiency by 35%.
• Collaborated with development teams to design and implement system enhancements.
• Facilitated requirement clarification sessions, solution reviews, and stakeholder communications throughout the project lifecycle.
• Coordinated UAT activities, defect resolution, and production deployment to ensure successful delivery of business solutions.
• Produced functional specifications, workflow diagrams, process documentation, and project status reports.
• Supported incident management, root cause analysis, and change management activities for mission-critical systems.

Project Lead / Systems Analyst - DIR-ACE TECHNOLOGY LTD.(Daiwa Institute of Research) - Yangon, Myanmar

(2017-10 - 2019-03)

• Led full system migration for a securities firm, achieving 100% project goals on time and within budget, improving productivity by 30%.
• Conducted gap analysis and streamlined business processes, increasing operational efficiency by 25% and enhancing system functionality.
• Integrated third-party APIs for payment processing, improving transaction efficiency by 40% and ensuring 99% data integrity during migration.
• Developed test specifications and executed comprehensive testing, resolving defects and boosting performance by 35% through collaboration with cross-functional teams.

Software Engineer / Systems Analyst - DIR-ACE TECHNOLOGY LTD.(Daiwa Institute of Research) - Yangon, Myanmar

(2014-06 - 2017-10)

• Spearheaded the customization of the Inferno post-trade processing solution. Developed functions and reports using C++, VBA, and Perl, addressing the specific needs of Myanmar Securities Trading.
• Conducted system integration, connection, and scenario tests to validate robustness and reliability, ensuring seamless interoperability across diverse platforms.
• Implemented and configured backend jobs in Job Arranger for Zabbix (JAZ), enhancing system monitoring and performance.
• Implemented Jenkins CI for continuous integration of daily automation processes and contributed to JMS services implementation, facilitating data transfer between frontend and backend systems.

Software Developer - ACE DATA SYSTEM - Yangon, Myanmar

(2011-11 - 2014-06)

• Designed, developed, and maintained software applications using Java, Spring MVC, C#, improving customer service by 50%.
• Participated in unit testing, functional testing, scenario testing, integration testing, and user acceptance testing to ensure high-quality software delivery.

Master of Science - Computer Science - Maharishi International University (2027-06)

Bachelor of Science - Computer Science - University of Computer Studies Yangon