Tony Mitchell
ITAM Program Manager
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About
Results-driven IT Program Manager & IT Asset Management (ITAM) Leader with 20+ years of experience leading enterprise-scale technology programs, digital transformation, and asset optimization strategies across Fortune 500 environments. Proven track record of delivering multimillion-dollar cost savings, implementing global ITAM frameworks, and driving automation to increase operational efficiency. Recognized for building ITAM programs from inception, leading ServiceNow SAMPro implementations, and aligning IT strategy with financial governance to maximize ROI and compliance.
Experience
IT PROGRAM MANAGER – IT ASSET MANAGEMENT (ITAM) at 7-Eleven, Inc. (2021-09 – Present)
Lead enterprise ITAM strategy for one of the largest global retail organizations, overseeing Software and Hardware Asset Management programs, governance, and optimization initiatives.
- Directed end-to-end implementation of ServiceNow SAMPro, establishing enterprise-wide Software Asset Management standards and governance framework
- Built and operationalized Software & Hardware Asset Management programs from the ground up
- Developed and enforced Software Reclamation Policy, reclaiming 732+ unused licenses (>60 days inactivity)
- Delivered $1.4M cost avoidance over 2 years
- Implemented quarterly enterprise software audits, driving $2.1M in cost savings (2025) through license right-sizing (Adobe & Smartsheet)
- Automated desktop software request & fulfillment workflows
- Reduced provisioning time by 95% (72 hours → 4 hours)
- Standardized enterprise software catalog and entitlement management across publishers
- Led audit readiness and vendor compliance initiatives, ensuring risk mitigation and financial accuracy
- Partnered with Finance, Procurement, and IT Leadership to align asset strategy with budgeting and forecasting
SENIOR IT – ENTERPRISE ASSET MANAGER at Cox Automotive (2014-12 – 2020-12)
Led enterprise asset management strategy supporting 10 business units with $1B+ revenue footprint.
- Managed team of 6 and led enterprise ITAM operations across hardware and software domains
- Delivered $800K cost savings through process optimization and asset lifecycle improvements
- Led implementation of ServiceNow Hardware Asset Management module, achieving $700K ROI in year one
- Designed and implemented enterprise ITAM policies, standards, and procedures
- Established offboarding asset recovery process generating $600K savings
- Drove global asset governance strategy and inventory optimization initiatives
IT ASSET MANAGER at Cox Automotive (2011-01 – 2014-11)
- Managed full lifecycle of enterprise IT assets (hardware & software)
- Delivered financial, risk, and compliance reporting to leadership
- Oversaw contract lifecycle management and vendor performance
- Developed asset tracking, reporting, and governance frameworks
IT ASSET & INVENTORY MANAGEMENT ANALYST at Autotrader Group (2009-01 – 2010-12)
- Delivered enterprise asset analytics, reporting, and inventory optimization
- Managed asset registers and warehouse inventory operations
- Supported financial planning through asset valuation and reporting
IT Asset Specialist at Autotrader, LLC
IT Consultant at Automated PC Technologies
Education
Bachelor of Science – Clark Atlanta University
Ashford University - Master of Business Administration (MBA) (In Progress)
