Tonya O. West
Customer-focused insurance sales professional
Talent
Tupelo, MSMember since September 21, 2026
Life Insurance SalesInsurance SalesConsultative SellingNeeds-Based SellingClient Relationship DevelopmentCustomer ServiceProduct DemonstrationsCash HandlingCash RegisterPhone EtiquetteBasic MathSalesStockingTeam Building & Staff TrainingSelf-Directed LearningDriving
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Life Insurance SalesInsurance SalesConsultative SellingNeeds-Based SellingClient Relationship Development
About
Customer-focused insurance sales professional with extensive experience in life insurance sales, client relationship development, needs-based selling, premium collection, and customer service. Skilled at educating clients about insurance products, demonstrating solutions, handling transactions, and building lasting client relationships.
Experience
Sales Associate - Kemper - Tupelo, MS
(2013-12)
- Sell and explain insurance products while educating clients on the importance of life insurance and coverage needs.
- Collect insurance premiums and process daily client transactions accurately.
- Develop and maintain client relationships through responsive customer service and consultative selling.
- Use needs-based selling to identify customer needs and present appropriate insurance solutions.
Education
Nursing Coursework - College of Lake County (1992-09 - 1993-06)
High School Diploma - North Chicago Community High School (1988-08 - 1992-06)
Skills
Customer-focused insurance sales professional
