Travis Jackson

Strategic and results-oriented Security Operations Executive with progressive leadership experience managing large-scale security programs, multi-site operations, workforce planning, client relations, and financial performance. Proven success leading teams of 150+ personnel, overseeing 4500+ monthly billable hours across multiple client portfolios.

Director - Tarian Group - Atlanta, GA

(2025-01)

• Direct security operations across multiple client accounts, leading more than 150 security professionals and overseeing 4,500+ monthly billable hours.
• Manage full P&L responsibility and improve profitability through workforce optimization and operational controls.
• Serve as executive point of contact for client escalations, strengthening relationships and increasing retention.
• Analyze operational and financial performance metrics to improve service delivery, compliance, and workforce productivity.
• Partner with senior leadership to implement strategic initiatives and operational improvements.
• Lead recruiting, workforce development, succession planning, and performance management programs.

Account Manager - Tarian Group - Atlanta, GA

(2024-01 - 2025-01)

• Managed daily operations across 28 client locations, overseeing staffing, scheduling, payroll, compliance, and customer service.
• Directed more than 1,200 weekly billable hours while maintaining service quality and contract compliance.
• Developed and coached supervisors and security personnel, increasing accountability and performance. Built strong client partnerships through proactive communication and issue resolution.

Security Operations Manager - Amazon - Atlanta, GA

(2022-01 - 2024-01)

• Directed cross-functional teams responsible for the design, implementation, and continuous improvement of enterprise physical security program.
• Led complex, multi-site security initiatives with regional impact, managing interdependent projects
• Interpreted threat assessments and security requirements to develop and implement effective mitigation strategies across diverse operational environments

Bachelor of Science - Toccoa Falls College (2014-01)