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Results-driven Operations Manager with 10+ years of progressive experience leading multi-site infrastructure operations, project delivery, compliance, financial controls, safety, workforce readiness, and business continuity. Oversees 250+ telecommunications assets across 25 counties and has directed 600+ projects supporting 3G, 4G, 5G, fiber, and Tier 1 carrier network development and modernization. U.S.

Army Staff

Sergeant and Operation Iraqi Freedom veteran recognized for team leadership, training program implementation, stakeholder coordination, risk management, and disciplined operational execution.

Operations Site Lead - American Tower Corporation

(2017-02)

• Lead end-to-end operational oversight of 250+ telecommunications assets across 25 counties, with accountability for performance, compliance, budgets, leases, customer experience, and business continuity.
• Directed 600+ capital and operational projects supporting 3G, 4G, 5G, fiber, and Tier 1 carrier network development, expansion, capacity enhancement, and modernization.
• Provide budget and expenditure oversight for 250+ open and closed cases, validating scope, monitoring variances, controlling costs, and aligning resources with business priorities.
• Lead cross-functional execution among engineering, construction, compliance, contractors, Tier 1 carrier customers, landlords, government entities, and internal partners to remove barriers and advance infrastructure objectives.
• Drive cost avoidance through lease renegotiation, vendor oversight, proactive inspection, scope validation, early conflict resolution, and reduced preventable rework.
• Completed 1,000+ operational and compliance audits and 500+ FAA Part 107 inspections, strengthening asset visibility, safety, documentation quality, and risk management.
• Managed and resolved 300+ FAA NOTAM lighting failures, restoring regulatory compliance and protecting service continuity across critical communications infrastructure.
• Led storm response, damage assessment, executive reporting, and recovery operations during Hurricanes Harvey and Beryl; mentor employees and contractors on safety, accountability, and performance.

Lead Lighting Tower Technician - American Tower Corporation

(2016-02 - 2017-02)

• Coordinated field personnel, contractors, schedules, resources, documentation, and customer communication for regional tower-lighting operations.
• Led maintenance and compliance execution, enforced safety and quality standards, and trained technicians in safe work practices and proactive problem resolution.

Lighting Tower Technician - American Tower Corporation

(2015-09 - 2016-02)

• Performed inspections, troubleshooting, maintenance, repair, safety assessments, and operational documentation for regulated telecommunications assets.

Supervisor - NCM Demolition

(2013-06 - 2015-08)

• Supervised commercial and industrial crews, subcontractors, equipment operators, schedules, labor costs, productivity, safety meetings, and daily project execution.

Staff Sergeant (E-6) - United States Army

(2003-04 - 2010-12)

• Served as a senior noncommissioned officer responsible for operational leadership, workforce development, resource accountability, risk management, and mission execution in high-tempo environments.
• Participated in the initial deployment phases of Operation Iraqi Freedom, leading personnel and supporting large-scale operations through logistics coordination, readiness management, and disciplined execution.
• Directed security and operational support for government delegates, coalition representatives, and key personnel engaged in stabilization, reconstruction, and relationship-building initiatives.
• Provided culturally informed operational insights that helped leaders assess local conditions and support initiatives involving schools, public infrastructure, community engagement, and stable governance institutions.
• Designed and implemented training programs in response to changing deployment cycles, evolving operating requirements, and identified readiness gaps; trained soldiers for deployment and mission execution.
• Partnered with allied and coalition military organizations to deliver training, transfer knowledge, improve interoperability, and prepare multinational teams for joint operations.
• Evaluated personnel performance and readiness, implemented corrective training, and mentored future leaders through coaching, professional development, and succession planning.
• Built cohesive, accountable teams capable of adapting to rapid operational change, coordinating across organizations, and delivering mission-critical outcomes under pressure.