Tyler Marsh

Motivated IT Support candidate with professional troubleshooting experience diagnosing complex mechanical and electronic systems. Skilled in root cause analysis, technical documentation, and problem resolution. Currently pursuing CompTIA A+ certification and expanding technical knowledge through hands-on TryHackMe labs. Seeking an entry-level IT Help Desk or Technical Support role where strong analytical and troubleshooting abilities can be applied to support end users and technology systems.

Diesel Mechanic at Ponse Ground Service LLC (2025-05 – Present)

• Diagnose and troubleshoot complex mechanical and electronic system failures using diagnostic software and technical documentation.
• Utilize JPRO diagnostic software to identify fault codes, analyze system data, and determine root causes.
• Perform preventative maintenance inspections while documenting findings and repair recommendations.
• Support troubleshooting of emissions control systems including DPF, SCR, DOC, and EGR systems.
• Research technical service information and repair procedures to resolve equipment issues efficiently.
• Maintain accurate repair records and communicate technical findings to supervisors and team members.
• Collaborate with senior technicians to troubleshoot engine, transmission, and clutch-related issues.

Heavy Duty Diesel Mechanic at Ware Disposal, Inc. (2024-09 – 2024-09)

• Diagnosed and resolved mechanical, electrical, hydraulic, and pneumatic system issues on commercial fleet vehicles.
• Utilized diagnostic software, technical manuals, and service documentation to identify root causes and implement repairs.
• Performed preventative maintenance inspections to improve equipment reliability and reduce downtime.
• Troubleshot engine, transmission, turbocharger, brake, and emissions system faults.
• Installed, repaired, and tested major vehicle components including transmissions, turbochargers, differentials, and hydraulic systems.
• Maintained accurate service records and communicated technical findings to management and team members.
• Collaborated with senior technicians to perform complete engine tear-downs, rebuilds, and system testing.
• Demonstrated strong analytical problem-solving skills while working in a fast-paced repair environment.

Vehicle Recovery and Maintenance at US Marines Corps US Marines Reserve (2020-11 – 2025-08)

• Operated in highly structured environments requiring strict adherence to procedures, policies, and operational standards.
• Demonstrated leadership, accountability, and teamwork while completing mission-critical tasks.
• Maintained and inspected equipment to ensure operational readiness and reliability.
• Developed strong problem-solving and decision-making skills under pressure.
• Communicated effectively across teams and leadership to coordinate operations and resolve issues.
• Followed detailed technical instructions and documentation while maintaining accuracy and attention to detail.
• Adapted quickly to new technologies, procedures, and changing operational requirements.

Trailer Mechanic at TEC Equipment (2023-06 – 2024-09)

• Diagnosed mechanical, electrical, and pneumatic system failures on commercial trailers.
• Performed troubleshooting and repair of electrical wiring, lighting systems, and brake control components.
• Read technical diagrams, schematics, and repair documentation.
• Used systematic troubleshooting methods to identify root causes and implement corrective actions.
• Maintained detailed service records and documented completed repairs.
• Collaborated with technicians and management to prioritize repair workloads.

Shop Fabricator and Driver at Golden Glass (2022-10 – 2023-06)

• Interpreted technical drawings and blueprints to complete fabrication projects.
• Operated computer-based systems for work orders and inventory tracking.
• Maintained accurate documentation and production records.
• Coordinated deliveries while providing professional customer service.
• Assisted with inventory management and quality control processes.

Ict at Nordstrom Rack (2021-08 – 2022-08)

• Managed inventory systems and maintained accurate inventory records.
• Assisted employees and customers with operational and technology-related issues.
• Worked with inventory software and point-of-sale systems.
• Resolved discrepancies through investigation and problem-solving.
• Maintained data accuracy and generated reports as needed.

High school diploma

Currently enrolled in computer science transfer from mt sac college and will transfer to SNHU to get a bachelor’s in IT.