Vanessa Harter
Experienced Medical Liaison/Medical Office
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About
PROFESSIONAL SUMMARY
Dynamic healthcare professional with 19+ years of clinical, administrative, and patient-facing experience in major medical systems and VA healthcare. Strong foundation in medical terminology, patient education, product handling, workflow coordination, and relationship building. Known for clear communication, professionalism, and the ability to connect with diverse patient and provider groups.
Bringing deep understanding of healthcare environments and a consultative approach ideal for Pharmaceutical Sales Representative roles. Adept at presenting medical information, managing territory-style schedules, and delivering exceptional customer service. 10 Years of Medical Office Experience with patient customer Service.
Experience
- Clear medical communication & product explanation
- Clinical background: vaccines, phlebotomy, procedures
- Understanding of treatment plans, diagnoses & medications
- High-volume schedule & territory-style management
- Customer service & problem resolution
- Presentation skills (PowerPoint, Excel, virtual meetings)
- Documentation accuracy & data reporting
- Training & staff development
- Multi-tasking in fast-paced medical settings
- Patient advocacy & needs assessment
- Ability to learn drug indications & scientific data
- Strong patient and provider relationship building
Education
EDUCATION
Bachelor of Health Sciences – University of South Dakota
Associate of Liberal Arts & Human Sciences – Monroe Community College
Medical Assistant, AAS Health Sciences – ECPI College of Technology
CNA Certification – Queens University of Charlotte
PHI THETA KAPPA Honor Society – Chapter Secretary
