Veronica Estrada

Compassionate and dedicated Registered Associate Marriage and Family Therapist with experience supporting children, adolescents, adults, couples, and families through emotional, behavioral, and relational challenges. Integrates experiential and evidence-based therapeutic approaches, including CBT, DBT, play therapy, art-based interventions, and family systems techniques, through feminist and systemic lenses that consider the influence of relationships, family dynamics, power, identity, and sociocultural factors on clients' lived experiences. Committed to fostering a safe, collaborative, and culturally responsive therapeutic environment that promotes self-awareness, emotional expression, empowerment, resilience, and meaningful, lasting change.

Associate Marriage and Family Therapist at O'Neill Counseling (2025-08 – Present)

• Provide individual, couples, family, child, and adolescent therapy in compassionate, and client-centered setting.
• Use interventions to support emotional well-being, communication, and healthy growth.
• Work with children, adolescents, adults, couples, and families managing life transitions and relationship challenges; integrate play therapy, art-based interventions, psychoeducation, and family systems methods into care.
• Support clients with anxiety, stress, emotional dysregulation, behavioral concerns, family conflict, and relationship difficulties. Facilitated co-parenting sessions, assisting families in developing healthy communication, boundaries, and collaborative parenting strategies to enhance family dynamics.

Mental Health Counseling Intern at Claremont Unified School District (2023-08 – 2025-05)

• Provided individual and group therapy to high school students presenting with anxiety, depression, trauma, behavioral challenges and academic stress
• Conducted psychosocial assessments, developed age-appropriate treatment plans, and tracked progress through weekly sessions
• Supported students in navigating peer relationships, self - esteem issues, and family conflict within a culturally responsive framework
• Collaborated with teachers, school counselors, and parents to ensure coordinated care and support for student success
• Implemented evidence - based approaches including CBT, Solution Focused Therapy, and mindfulness techniques tailored to adolescents
• Maintained clinical documentation in compliance with school and BBS standards, including progress notes and safety planning
• Engaged in weekly supervision and case consultation
• Learned new materials, processes, and programs quickly.
• Attended training courses to build understanding of processes, techniques, and industry.
• Collaborated with parents to support students
• Adapted therapeutic interventions to support students facing grief, loss, and identity concerns

Account Manager Licensed & Sales Producer at Allstate (2020-02 – 2020-08)

• Customer serviced existing clients providing answers and solutions to questions and needs
• Established rapport with new clients and maintained existing relationships with clientele
• Processed payments and endorsements.
• Developed new business leads via telephone, emails and networking
• Provided insurance proposals
• Increased client satisfaction by building strong relationships and addressing their needs promptly.
• Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.

IT Procurement Specialist at Munger Tolles and Olson (2019-05 – 2020-02)

• Created and submitted purchase orders for software and hardware orders
• Liaison between security, operations and helpdesk departments
• Managed Outlook calendar for the IT Director
• Expense tracked a 3-million-dollar budget with 400 vendors
• Tagged over budgeted items
• Assisted with booking conference rooms and presentation set up for IT
• Processed expense reports for the IT Director
• Booked travel arrangements for IT
• Developed and maintained detailed records of all procurement activities for accurate tracking and reporting purposes
• Tracked purchase orders and followed up with vendors and carriers to support timely deliveries
• Provided feedback on process improvement

Operations Specialist & New Business Case Coordinator at Krupin Partners LLC. (2015-08 – 2019-05)

• Provided administrative support for President, Case Managers and Agents
• Created correspondence to Business Managers and high net worth clients
• Medical records requests and hipaa compliance
• Coordinated projects with staff members
• Maintain utmost confidentiality
• Supervised day to day office operations
• Ordered and managed medical records requests for new clients
• Entered new client contact and confidential information in office database
• Provided training for new hires, fostering a supportive learning environment conducive to success in their roles

Agent/Office Manager at JE Insurance Agency (2006-10 – 2015-01)

• Trained employees on company guidelines
• Managed staff inquiries and issues
• Assisted with lead generation and marketing
• Prospected new clients
• Managed existing book of business
• Held staff meetings to address issues and create teamwork
• De-escalated and resolved customer complaints with punctual, polite and professional service.
• Informed clients of policies and procedures.

Talent Agent's Assistant at Allure Talent (2003-09 – 2006-09)

• Contacted talent to notify them of auditions and audition details
• Submitted talent to casting based on potential
• Maintained talent schedules and bookings
• Read scripts with talent for both English and Spanish markets
• Encouraged talent and provided moral
• Processed daily clerical and administrative work.

Master of Arts in Marriage, Couples & Family Therapy – The Chicago School of Professional Psychology (2025-06)

Certificate: Certification in Child & Adolescent Psychology – The Chicago School of Professional Psychology (2021-05)

Bachelor Of Arts in Theatre – University Of La Verne (2014-06)