Service Operations, UX Research/Tester
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Civil service professional, 30 plus years in service operations, one-on-one, online, and adult education environments. Education and experience include UX/UI, User-Experience Testing/User Interface Design, and User Research with methodological frameworks. Proficiencies in time management, LMS, Learning Management Systems, Microsoft Office/Microsoft Mobile Apps, and Adobe products.
2023
2006 to present
Bachelor of Science, 2018
Franklin University, Columbus OH
Coursework: Learning Technologies, 2019 to 2022
Ohio State University, Columbus OH
Educational Research, Educational Technology, Applied Instructional Design, Computer-Based Collaborative Learning
Research: Designing, Implementing, and Sustaining a STEM Teacher Education Learning Community on a Social Media Platform, 2021-2022 contributions
