Veronica Jolley
Service Operations, UX Research/Tester
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About
Civil service professional, 30 plus years in service operations, one-on-one, online, and adult education environments. Education and experience include UX/UI, User-Experience Testing/User Interface Design, and User Research with methodological frameworks. Proficiencies in time management, LMS, Learning Management Systems, Microsoft Office/Microsoft Mobile Apps, and Adobe products.
Experience
User Experience Tester
User Testing Incorporated
2023
Carrier and Training Facilitator
United States Postal Service
2006 to present
Education
Bachelor of Science, 2018
Franklin University, Columbus OH
Interactive Media Design
Coursework: Learning Technologies, 2019 to 2022
Ohio State University, Columbus OH
Educational Research, Educational Technology, Applied Instructional Design, Computer-Based Collaborative Learning
Research: Designing, Implementing, and Sustaining a STEM Teacher Education Learning Community on a Social Media Platform, 2021-2022 contributions
