Wayne Wainwright

Distribution Supervisor with 20+ years of progressive experience in the beverage industry, including a leading team of 15 delivery drivers for Coca-Cola Northeast. Proven record improving on-time delivery, safety compliance, and efficiency through data-driven decisions. Skilled in DOT/OSHA compliance, workforce training, and cross-functional coordination across distribution, sales, and warehouse teams. Holds a Class A CDL with a clean driving record.

Distribution Supervisor - Coca-Cola Northeast - Albany, NY

(2024-02 - 2026-05)

• Supervised and led a team of 15 delivery drivers, ensuring safe, efficient, and compliant operating standards across all routes.
• Reduced late deliveries and overtime costs by analyzing routes and performance data to identify trends and target improvement areas.
• Served as primary liaison between distribution, sales, and warehouse teams, improving cross-departmental coordination and resolving service issues in real time.
• Executed driver training and development programs, improving new-hire proficiency and reduced onboarding time.
• Managed performance evaluations, disciplinary actions, and terminations in full alignment with company policy and applicable labor law.
• Built a team culture centered on open communication, fairness, and accountability.

Delivery Driver - Coca-Cola Northeast - Albany, NY

(2002-08 - 2024-02)

• Delivered product daily to 18–25 commercial accounts, consistently meeting delivery windows and service standards.
• Maintained a perfect/clean DOT compliance and vehicle-inspection record across 22 years of daily operation.
• Built and maintained account relationships through in-store merchandising, product rotation, and display setup, supporting account sales growth.
• Handled daily collection and reconciliation of cash payments across all assigned accounts with zero discrepancies.
• Trained new hires on driver safety protocols and customer service standards, supporting team-wide compliance.
• Selected to serve on the company safety committee, contributing to policies that improved fleet safety outcomes.

Field Supervisor - TruGreen ChemLawn - Albany, NY

(1996-07 - 2002-08)

• Directed day-to-day operations and work assignments for a team of 7–10 turf specialists.
• Exceeded weekly sales goals by generating new business and upselling services to the existing customer base.
• Trained and coached specialists on service quality, safety, and customer engagement standards.
• Resolved customer inquiries and complaints, maintaining a high customer satisfaction and retention rate.
• Ensured full compliance with all NYS Department of Environmental Conservation regulations.

Coursework - Accounting - Schenectady County Community College