Wendy Hajduk

Senior care professional with 15 years of experience, including 6 years of cross-department management. Fulfill all Texas HHSC Chapter 553 requirements with a CALM certification and 6-hour dementia training. Excel at building strong relationships with staff, residents, and families while overseeing both daily care and business office operations—including payroll, billing, HR onboarding, budgets, and occupancy growth.

Willing to relocate to: Austin, TX - Wimberley, TX - New Braunfels, TX

Business Office Manager/HR/Sales - Brookdale Senior Living - San Marcos, TX

(2020-09 - 2026-06)

• Operations & Budgeting: Directed daily community workflows, administrative operations, and department budgets, ensuring smooth day-to-day operations while keeping resident care and quality at the heart of every decision.
• Full-Cycle Sales & Census Management: Built genuine relationships with prospective residents and their families from initial inquiry through custom tours and move-in, using deep operational knowledge to ease transitions and maintain high community census.
• HR, Recruitment & Onboarding: Led end-to-end human resources functions, focusing on thoughtful recruitment, supportive onboarding, and continuous team development.
• Team Leadership & Culture: Prioritized open communication and staff appreciation to maintain high team morale, creating a warm, supportive, and welcoming community for residents, families, and guests.
• Specialized Care & Resident Advocacy: Applied specialized dementia care training and active, compassionate listening to resolve resident and family concerns with empathy and respect.

Resident Program Specialist - Brookdale Senior Living - San Marcos, TX

(2018-09 - 2020-09)

• Creative Event Design: Planned exciting community events and outside trips built entirely around resident interests and hobbies.
• Personalized Care Focus: Provided warm, one-on-one activities for room-bound residents who couldn't join large groups.
• Calendar Management: Kept all daily, weekly, and monthly calendars completely organized and up to date.
• Family Communication: Made professional flyers and marketing materials to keep families excited and involved.
• Team Care Planning: Teamed up with management on progress updates and discharge planning to look after resident well-being.
• Budget & Supply Tracking: Looked after the activities budget, keeping gear and event supplies stocked while watching costs.
• Resident Feedback & Advocacy: Listened closely to survey feedback and fixed resident complaints with quick, thoughtful action.

Activity Director Certified - AGE of Central Texas - Austin, TX

(2016-08 - 2018-07)

• Planned and coordinated daily activities and maintained the monthly activity calendar.
• Completed monthly member assessments and updated activity plans as needed.
• Participated in staff meetings, DADS utilization reviews, and professional development.
• Conducted facility tours, intake interviews, and new member orientations.
• Explained payment options, respite services, and individualized program offerings.
• Collaborated with staff and families to develop plans that enhanced members' quality of life.

Diploma - Jack C Hays High School (1980-01 - 1983-05)