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Carey Alba

Carey Alba

Zealous customer care professional with 15+ years of expertise in handling client issues and bilingual excellence

Talent
New Braunfels, TXMember since May 29, 2026
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About

I am a 49 year old single mom. I have a lot of experience in a broad range of industries. I do have about 9 months of housekeeping experience through à temp agency in Arkansas. I am versatile with hours and positions but am currently seeking full time hours. I am also fluently bilingual in English/Spanish. Looking for immediate employment.

Experience

Manager/Sales Associate at Metro PCS (2017-06 – 2020-06)

  • Effectively delivered pre-sale and post-sale care services, cost-effectively exceeding clients' expectations.
  • Provided training to new employees and educated current employees on modifications to promotions and software updates.
  • Maintained spreadsheets for quarterly revenue turnover and company success.
  • Surpassed company's territory expectations for 2018 in Quarter 3 and received recognition for top sales at area sale.

Sales Professional at Northside Ford Used Annex (2013-12 – 2016-06)

  • Develop buyers by maintaining rapport with previous customers; suggesting trade-ins; greeting drop-ins; responding to inquiries.
  • Qualify buyers by understanding buyer's requirements and interests; matching requirements and interests to various models.
  • Assisted in contract endorsement and post-contracting support to NSF finance companies.
  • Exemplified the ability to work under pressure and meet strict deadlines on a daily basis to fund deals.

Client Coordinator/CSR at La Estrella Home Care (2010-08 – 2012-09)

  • Initiated appointments for in-home care providers within the state-specified timeframe.
  • Responsible for maintaining daily 24/7s per client exchange, state caseworker Exchange, and all records in compliance with State/Federal guidelines.
  • Conserved compliance with Medicaid/Medicare regulation and interaction with Superior Heals, Molina, Amedisgroup, and TMHP including regular/respire care.
  • Exclusive overseer for Monthly DPS Criminal and Nurse Misconduct Registry Databases.
  • Administered weekly/monthly home visits as required by Medicaid, Medicare, and state regulations.
  • Composed pay sheets and handled finance via Vesta on a bi-weekly premise.

Property Manager at Bel-Aire Apartments (2008-06 – 2010-10)

  • Preserved property rentals by filling vacancies, negotiating and implementing leases, and maintaining a secure premise safe for all residents.
  • Maintained constant balancing and accounting for the company.
  • Acted in accordance with TAA Rules and regulations.
  • LHTCs.
  • Supervised a team consisting of 5 individuals.

Education

Ultimate Medical Academy

2022-2024 was in process of earning my Associates degree however due to an emergency, had to relocate back to Texas, and was unable to complete.

Randolph High School

1990-1994

Graduated with Diploma/3.5 gpa

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