Z Curtis

Performance-driven leader with a proven track record of creating and testing procedures to increase efficiency and profitability in the distribution space. Committed to building a strong work community and leveraging data and analytics to inform strategic decisions and achieve company goals. Experienced in transforming pilot programs into profitable departments using in-depth system knowledge to solve complex operational challenges.

Operations Manager Trainee at Pacific Dental Services (2025-10 – Present)

Trained in the dental field and partnered with dental offices across Colorado with a goal to independently run a financially viable office. Developed proficiencies around claims, patient relations, office management, and business development.

Manager/Lead in Network Operations at Peddle (2018-05 – 2025-08)

• Expanded the company's operational capabilities to facilitate our growing Carrier network to nearly 80% US auction coverage, increasing operational profit from $4 million to over $40 million over 5 years.
• Decreased document-related cancellations by over one-third, which streamlined the sales cycle and led to a significant increase in volume without impacting profitability.
• Implemented a Salesforce work distribution system and developed KPIs, successfully optimizing a new role into a success story where the employees are now valued and high-performing members of the department.

Manager at Pluckers (2017-07 – 2018-05)

Assisted General Manager with daily operations including inventory, accounting, customer relations, and quality control.

Onsite Medical Representative at Amazon (2016-09 – 2017-07)

Coached over 20 managers on best practices for stand-up and ergonomic procedures, decreasing employee time spent in the medical clinic by 10% and improving overall employee well-being and safety standards.

Combat Medic at US Army (2009-12 – 2013-07)

Rank: E-4. I was a Medic assigned to the 7th EN BN in a support capacity for route clearance and dismounted missions. I trained soldiers on emergency medicine as well as provided standard and emergency care. After injured in combat, worked with other medics and injured veterans on medical training and leadership skills.

– Texas Tech University

– McKinney North H.S.