Customer service advisor - Capita
(2025-08)
- Making bookings over the phone
- Dealing with customer queries
- Responding to customers complaints
- Proving information about new and existing products\service
Telesales agent - Callforce outsurancing specialist BPO
(2025-05 - 2025-08)
- Generate and close sales over the phone
- Build and maintain customer relationships
- Process orders and maintain support
Sales agent - Credit matter
(2024-09 - 2025-03)
Medical sales representative intern - MEDTRONIC AFRICA
(2022-11 - 2023-10)
Promotes and sells Medtronic's products and services within Western Cape and /or specific customer accounts to meet or exceed sales targets.
- Responsible for developing, building, and strengthening long-term relationships with stakeholders including distributors and healthcare professionals.
- Responsible for pursuing leads, assessing needs, and providing product services to maximize the benefits derived from Medtronic's products and services.
- Promotes and establishes education of the company's products and services.
- Conducts market research including customers and competitor's activities.
- Implements market development plans/strategies and changes as needed.
- Communicates customer feedback on new products and modifications to existing products or applications to internal stakeholders including R&D, Operations and Marketing
Sales agent - OUTSURANCE
(2022-06 - 2022-10)
I was selling funeral policies
- Attend to client queries and complaints
- Work towards achieve and exceed targets of 2 sales per day.
- Client/policy retention
- To motivate them psychologically.
- Tell cilents about the benefits of the cover
- Capture policy details accurately
Cashier - MAKRO
(2021-11 - 2021-12)
- Collect payments whether in cash or credit
- Issue receipts, refunds, and change items
- Scan goods and ensure pricing is accurate
- Bag purchases if needed
- Processes return transactions
- Resolves customer issues and answer customer questions
- Register sales on a cash register by scanning item, itemizing and totaling customer purchases
Electoral officer - IEC
(2021-11 - 2021-11)
- Compile and certify the electoral rolls
- Process and count votes
- Declare the results
- Receive nominations ,candidate profile statement, and required deposits
- Investigate possible offences and report alleged offences to the police
- Publish any public notice relating to elections and polls and the calling of nominations
Assistant teacher - DUM-DUM SENIOR PRIMARY SCHOOL
(2020-10 - 2021-04)
I was assigned to work with grade 4-7
- Getting classrooms ready for lessons.
- Invigilating when learners are writing exams.
- Helping the learners who need support to complete tasks.
- Helping the teachers organize lesson plan and complete records.
- Assist teachers with photocopying of question papers
- Helping teachers with marking exam papers
- Listening to children read
