Caren Ortell
Customer service advisor
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About
I’ve been in the customer service field for a year and two months (14months) and I’ve done sales for 6 months .
I’m passionate about my future and my career path and I’m passionate about everything I do big or small .
computer skills, communication skills, leadership skills, thinking skills
Experience
Customer service advisor company : Capita
Job Responsibilities: Advisor on the 02 campaign. Assisted customers with network. billing and general service queries related to their network connections and services. Dealt with complaints duration: 8 months
Customer Service Advisor company: WNS
Job Responsibilities: British Gas I Centrica Home campaign billing department . Assist uk cus· tomers with general enquiries, taking of payments for gas and electricity utility bills. explaining of bills . taking of meter readings and generating bills.Help and assist set up direct debits and other payment schemes/ plans , booking of meter exchanges
Duration: 6 months
Sales Advisor company: Credit Rescue
Job responsibilities:Help and assist customers with their debt. removed them from black listing and debt reviews
