Darron Fortes
Internationally Qualified Service Advisor
Talent
Cape Town, City of Cape TownMember since September 9, 2022
·
Hire this person
Send a job offer directly to this candidate
About
I am passionate about working in the customer service industry and together with my strong attributes of being a good team player, flexible and a good problem solver; I believe that I can be an asset to your company.
Experience
- Customer Liaison
- Confirming vehicle problems by listening to customer requests
- Scheduling appointments for vehicles
- Confirming vehicle warrantee and service coverage by examining previous records and explaining coverage and exclusions
- Creating estimates for repairs and services
- Keeping customers updated on the progress of their vehicles
- Delivering customers vehicles on time
- Negotiating repair and service costs
- Ensuring that post repair follow ups are carried out
Education
College of Cape Town - Motor Mechanics (2006-2008)
AA Training Academy - Motor Mechanics (2006-2010)
Cape Peninsula University of Technology - Project Management/Public Relations (2015-2016)
VW International Service Advisor Certification 2017
Audi International Service Advisor Certification 2019
