Switchboard Operator/Banqueting
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· I answered and transferred calls to the appropriate departments, compiling, filing, printing, and scanning documents, as well provide guest with information.
· Received and sent Emails, as well as attachments and updating guest information after check-in.
· Room allocation to housekeepers.
· Printing reports and overseeing the standard of the rooms and hotel.
· Welcoming, and ushering guests to appropriate table.
· Serving guests and room service.
· Setting, preparing and clearing of tea breaks and conference venues.
· I answered and transferred calls to the appropriate departments, compiling, filing, printing, and scanning documents, as well provide guest with information.
· Received and sent Emails, as well as attachments and updating guest information after check-in.
· Room allocation to housekeepers.
· Printing reports and overseeing the standard of the rooms and hotel.
· Welcoming, and ushering guests to appropriate table.
· Serving guests and room service.
· Setting, preparing and clearing of tea breaks and conference venues.