Jade Pillay
IT support desk agent
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About
I am a friendly, professional, and well-organised individual with strong communication and interpersonal skills. I am confident in interacting with clients, handling administrative tasks, and providing excellent customer service. I am detail-oriented, reliable, and able to work efficiently in fast-paced environments while maintaining a positive attitude. I am eager to contribute to a professional team and ensure visitors and clients receive a welcoming and efficient experience.
Experience
IT support desk agent at Click IT (2021-01 – 2023-12)
As an IT support desk agent I mainly focused on customer service, first tier technical support as well as the admin that comes with facilitating interactions between our clients and our technicians.
Education
Primary School – Halfway House primary (2009-01 – 2015-12)
Secondary School – Christchurch preparatory and College (2016-01 – 2017-12)
High School – Acts House of Education (2018-01 – 2020-12)
Bachelor of Accounting in Accounting – Emeris university (2024-01 – 2027-12)
