Kagiso Ngwato

Greet and welcome patients wearing name tag with smile to show respect. Performing patient administration duties in all sections of Patient administration. (Registration, wards, clinics and Accident and Emergency). Open the SAP system to create a file, request existing files at the records department. Request relevant patients documents, e.g. ID, birth certificate, passport, proof of res, etc.

EPWP Administration Clerk - Tshwane District Hospital

(2024-12)

• Greet and welcome patients wearing name tag with smile to show respect.
• Performing patient administration duties in all sections of Patient administration. (Registration, wards, clinics and Accident and Emergency).
• Open the SAP system to create a file, request existing files at the records department. Request relevant patients documents, e.g. ID, birth certificate, passport, proof of res, etc.
• Ensure patients information is correctly captured on the SAP system.
• Accurately recording of patient information and patient activities and all other related tasks-manually and on the SAP system. Updating file information of patients.
• Ask patient to go to the finance to the collection of revenue for services rendered.
• Handle all incoming and outgoing calls. Efficient handling of enquiries
• Admitting and discharging of patients on the SAP system and midnight census system.
• Interact and play with children at the Paediatric Ward.
• Registering GPR 01 Downtime old and first visit admissions
• Helping Doctors and SAPS officers to get the J88 forms filled in.

EPWP Cleaner - Tshwane Regional Pharmacy

(2024-12-05 - 2024-12-11)

• Cleaning services as per work schedule utilizing a variety of heavy cleaning equipment and chemicals.
• Cleaning of clinical and non-clinical areas within the hospital.
• Terminal cleaning of infectious areas.
• Strip and seal vinyl floors, scrubbing tiled floors, vacuum of carpet floors.
• Cleaning windows, walls, door frames and handles. Cleaning bathrooms and toilets. Removal of general waste in designated areas.
• Perform any other cleaning activities as directed by team leader / supervisor.

Receptionist - Kganya Dental Medical Centre

(2018-01-18 - 2020-12-20)

• Always ensure a clean office environment.
• Welcome and greet patients to show my respect.
• Handle incoming and outgoing calls.
• Direct visitors to the appropriate person and office.
• Answer, screen, and forward incoming phone calls.
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures).
• Opening of file according to approved records classification.
• Provide counter services. Receive and register hand delivered mails.

Higher Certificate - Preschool Education - STADIO Higher Education (2023 - 2024)

Certificate - Human Resources Management N4 - Pretoria Technical College (2016)

National Senior Certificate - Grade 12 - Hillview High School (2014)