Kwenzakele Nyathi
Customer Service and Sales Consultant
Talent
SowetoMember since June 26, 2026
Microsoft OutlookMicrosoft ExcelMicrosoft WordInternet ExplorerLeadershipTeam playerHonestAbility to work under pressureAccuracyAdaptabilityAdvising peopleAttention to detailBrainstormingClient RelationsCommunicationComputerCorrespondenceCustomer Service
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Microsoft OutlookMicrosoft ExcelMicrosoft WordInternet ExplorerLeadership
About
Customer Service and sales Consultant with years of experience delivering exceptional customer experiences. Strong communication skills, active listening, and problem-solving abilities. Skilled in handling high call volumes, managing escalations, and collaborating with teams. Committed to exceeding customer expectations and contributing to company success.
Experience
Customer Service and Sales Consultant - EDGARS
(2023-05 - 2023-11)
- Capture orders
- Packing the floor
- Assisting customer on the floor
- Stock take
- Speaking with clients and potential customers to help them learn about the Sales Consultant's company, products and services
- Meeting with clients, explaining how the company's products or services function and providing training for the product or service
Sales Assistant - SPORTSCENE
(2022-11 - 2022-12)
- Greets customers upon entering the store
- Assists customers in locating specific products
- Answers inquiries
- Directs customers to the manager for decisions out of their hands
- Replenishes product inventory
- Cleans the store
- Assists cashiers
- Tracks and reports record of sales
- Seeks feedback to improve customer service
Waitress - Ezola Three Pub & grill
(2022-08 - 2022-11)
Quality Assurance Agent - ITALK FINANCIAL SERVICE
(2020-03 - 2022-08)
Education
Grade 12 - LUSHABA HIGH SCHOOL (2019)
Skills
Customer Service and Sales Consultant
