Leagh Busch

I have an enquiring and innovative nature and continuously try improving on existing work methods/ processes/ procedures. I believe in adding value to my employer and assisting the company in reaching its objectives. I appreciate any challenge and my adaptability enables me to fit smoothly into most working environments.

Scheduling of deliveries.@• Assisting cash clients.@• Resolve standard customers’ requests and route issues that require follow-up to customer @service, commercial and operational teams.@• Communicates customer inquiries/messages/feedback to relevant team members.@• Tracking of customer or branch parcels.@• Pulling hardcopy POD’s.@• Faxing, calling and/or e-mailing to clients or branches.@• Advising customers of services and general information regarding operational procedures.@• Provide quotes to clients.@• Arrange special trips.@• Courtesy calls to customers – Late freight and/or customer update.@• Provide satisfactory service to customers.@• Typical Queries - Track & Trace, bad address shipments, copy proof of deliveries and verbal @delivery details.@

Grade 12, Senior Certificate