Londeka Buthelezi

Dedicated and results-driven professional with strong experience in customer service and sales environments. Proven ability to communicate effectively with clients, meet sales targets, and provide excellent customer support. Highly motivated, adaptable, and eager to contribute to organisational success while continuing to develop professionally.

Sales / Customer Service Representative - Capital One Merchants

(2025-01)

• Handle customer interactions and provide product/service information
• Assist clients with queries and resolve issues efficiently
• Maintain professionalism and customer satisfaction
• Meet performance targets and support team success

Inbound Sales Agent - Homegrown Network

(2024-09 - 2025-06)

• Managed inbound sales calls and converted leads into sales
• Identified customer needs and recommended products
• Maintained accurate records
• Worked towards achieving sales targets

Sales Agent - Okeffee and swarts

(2022-01 - 2024-06)

• Promoted and sold products to clients
• Built strong customer relationships
• Achieved sales targets
• Provided after-sales support

Customer Service Agent - CCI SA (Umhlanga) - Umhlanga

(2021-01 - 2021-12)

• Assisted customers with queries
• Delivered high-quality service in a fast-paced environment
• Handled high call volumes
• Ensured accurate data capturing

Matric - Vryheid Comprehensive Secondary School (2016-01)

N6 Certificate - Public Management (2018-01)

Class of business (2024-01)