Luyanda Maqungu

Detail-oriented administrative professional with over 2.5 years of experience supporting recruitment, sales teams, brokers, and internal departments. Skilled in documentation management, compliance support, record-keeping, and client communication. Experienced in fast-paced corporate environments including Metropolitan Life Insurance Company. Seeking an Administrative or Operations role where I can contribute to efficient business processes.

Broker Administration Intern - Metropolitan Life Insurance Company

(2025-01)

• Supported brokers and internal teams with policy documentation and administrative processes.
• Maintained accurate client and broker records within internal systems.
• Assisted with compliance documentation and reporting.
• Coordinated communication between brokers, clients, and internal departments.
• Ensured proper filing, documentation management, and record updates.

Recruitment Administrator - Success Promotions

8 Months

• Managed candidate records and recruitment documentation.
• Scheduled interviews and coordinated communication between candidates and hiring managers.
• Maintained recruitment databases and ensured accurate data capture.
• Assisted with onboarding documentation for new employees.

Sales Administrator - Metropolitan Life

1 Year

• Maintained sales records, reports, and customer documentation.
• Supported the sales team with administrative coordination and internal reporting.
• Managed client queries and ensured efficient communication between departments.

NCV Level 4 - Matric equivalent

Office Administration Level 4

Risk/ Wealth Management Level 4