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Find professionals and candidatesMasibonge macy Qondo

Masibonge macy Qondo

Masibonge macy Qondo

Customer service advisor

Talent

Cape Town, City of Cape TownMember since 11 May 2024

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About

Communicate with current and potential clients via telephone, email.
Listen attentively to questions and concerns and respond promptly with a resolution according to company guidelines
Maintain a courteous and calm manner at all times to de-escalate stressful situations
Document personal information to create, update, or adjust customer accounts
Prepare call-related information for purposes of auditing and reporting
Provide and respond to feedback about any aspect of the job or its duties
Suggest products and services to clients based on their requests and needs
Answer inbound calls or generate outbound calls,

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