Victor Kgopana

Experienced and customer-focused Sales Consultant with more than 8 years of experience across sales, customer service, product consultation and client relationship management. Currently working as a Sales Consultant at Smollan at Randburg Square Kiosk, with previous experience at Builders Warehouse, Builders Express and Tile Africa Homexpress. Recognized as Best Consultant of the Year in 2019, demonstrating a strong commitment to customer satisfaction and sales performance.

Confident communicator with a proven ability to understand customer needs, recommend suitable solutions, build long-term relationships and contribute to business growth.

Sales Consultant - Smollan - Randburg Square Kiosk, Randburg, Gauteng

(2026-04)

• Engage directly with customers to understand their needs and recommend suitable products and services.
• Promote products and services while identifying opportunities to increase sales.
• Build and maintain positive customer relationships and provide professional customer service.
• Work towards achieving sales targets and contributing to overall business performance.
• Communicate product information clearly and confidently and handle customer questions professionally.
• Represent the company professionally and contribute effectively to team objectives.

Waiter - Ekland Safari (Manu Point) - South Africa

(2024-03 - 2025-12)

• Provided professional service to international guests and maintained high customer service standards.
• Coordinated with the cleaning team to maintain high housekeeping standards.
• Communicated effectively with guests and colleagues in a hospitality environment.

General Worker - MRW Projects - South Africa

(2023-09 - 2024-03)

• Supported site maintenance and general clean-up operations.
• Assisted with scaffolding activities and followed workplace safety procedures.
• Reported hazardous conditions and supported a safe, organized working environment.

Design Adviser - Tile Africa Homexpress - South Africa

(2021-11 - 2023-09)

• Advised clients on product selection and space planning.
• Assisted customers in making informed purchasing decisions and focused on customer satisfaction.
• Contributed to process improvement and maintained a professional showroom environment.
• Served as a Health and Safety Representative and supported workplace safety standards.

Sales Consultant - Builders Express - South Africa

(2018-03 - 2021-11)

• Provided professional sales and customer service and assisted clients with product requirements.
• Built strong customer relationships and promoted products to support sales growth.
• Assisted with Health and Safety responsibilities and promoted compliance with workplace procedures.
• Recognized as Best Consultant of the Year in 2019.

Sales Consultant - Builders Warehouse - South Africa

(2014-09 - 2018-03)

• Built and maintained long-term client relationships.
• Assisted customers with product selection and purchasing decisions.
• Focused on customer satisfaction and retention while identifying opportunities to increase sales.
• Provided professional customer service and product advice.

Baker - Shoprite - South Africa

(2012-02 - 2013-02)

• Maintained hygiene and production standards.
• Managed baking inventory and raw material assessments.

Diploma - Teaching - Alison (2023-05)

Certification - Teaching English as a Foreign Language (TEFL) (2023-05)

Guide - Teaching English as a Second Language (ESL) (2023-05)

Diploma - Teaching Skills for Educators (2023-05)