Nodene Coetzee

Over 17 years of experience in corporate administration, specializing in office management, executive support, and operational coordination. Proven track record of enhancing efficiency and accuracy through effective systems implementation. Expertise in managing high-volume workloads, calendar and travel coordination, and supporting HR and finance functions. Strong interpersonal skills and proficiency in Microsoft Office Suite and CRM systems ensure seamless communication and collaboration.

Stoetbul (Pub & Restaurant) (2025-05 – 2025-07)

The Republic (Barbecue Restaurant) (2025-04 – 2025-05)

Padstal (Pub & Restaurant) (2024-10 – 2025-03)

Accounts and Office Manager (Contract) at Assupol (2023-11 – 2024-07)

• Enhanced quality control standards across all operations to ensure compliance and excellence.
• Managed daily administrative tasks, streamlining office efficiency through organized scheduling.
• Ensured timely delivery of monthly lodgments to Sales Manager, KAM, and Regional Manager.
• Sourced data for lodgment stop order schedules from Microsoft Excel based on established procedures.
• Prepared Standard Operating Procedure for monthly lodgment and stop order processes.
• Administered physical and digital filing systems, facilitating easy access to organized records.
• Conducted comprehensive database management, maintaining accurate records for efficient retrieval.
• Provided proactive clerical support to managers, promoting seamless operational workflows.
• Processed client inquiries promptly, ensuring accurate account updates that contributed to improved response times and enhanced customer experience.
• Processed client billing inquiries with accuracy, reducing invoice discrepancies and contributing to improved financial reconciliation efficiency.
• Reason for leaving: Successfully completed contract (contract extended twice).

Accounts and Office Manager (Contract) at Nameng Inc Chartered Accountants (2023-04 – 2023-08)

• Welcomed and directed visitors, clients, and staff to create positive first impressions.
• Answered and routed incoming calls and emails promptly, ensuring accurate message delivery.
• Managed calendars, scheduling appointments to coordinate with internal teams and external clients.
• Maintained visitor logs, enforcing security protocols for guests and vendors.
• Sorted and distributed incoming mail and packages; arranged outgoing courier services as needed.
• Provided administrative support through filing, photocopying, data entry, and deliveries.
• Consulted with building management to ensure cleanliness and functionality of reception area.
• Managed inquiries, resolving minor complaints while redirecting complex issues appropriately.

Typist / Administrator (Contract) at Blum and Hofmeyer (2022-10 – 2023-01)

• Collaborated with consultants and candidates to enhance teamwork in candidate selection process.
• Reviewed and updated job applications for accuracy and alignment with position requirements.
• Conducted various staffing-related tasks to support workforce management initiatives.
• Assessed and refined job applications to verify candidate qualifications and relevance.
• Prepared regular reports on recruitment activities, including updates and statistics.
• Contributed to overall effectiveness of staffing functions within the organization.
• Ensured seamless communication between candidates and hiring managers throughout recruitment.

Researcher / Administrator (Contract) at Executive Placements (2022-09 – 2022-09)

• Aligned research methodologies with project objectives through utilization of diverse data collection tools.
• Presented detailed reports and findings to management, facilitating informed decision-making.
• Secured databases, ensuring confidentiality and integrity of sensitive information.
• Provided targeted research insights on labor and employee relations within industry.

Receptionist (Contract) at Bianca & Elna Prokureurs (2022-08 – 2022-08)

• Greeted and welcomed visitors at front desk, ensuring appropriate directions and announcements.
• Managed incoming calls by answering, screening, and directing relevant personnel.
• Processed and distributed incoming mail efficiently to maintain organizational flow.
• Delivered comprehensive administrative support across the organization, enhancing operational efficiency.

Admissions Secretary (Contract) at Brooklyn Primary (2022-06 – 2022-07)

• Informed students and parents about admissions and addressed their inquiries.
• Reviewed student applications, including test scores, grades, extracurricular activities, and attendance.
• Processed paperwork for accepted students
• Updated and maintained student’s information database.

Various Positions at Network Recruitment (2008-02 – 2022-05)

Quality Control Administrator: April–May 2022 Reception and Customer Services: Administrator – Payroll (Contracting Department): July 2018–November 2019 Executive Consultant Assistant – Project Controls and Construction: April 2017–June 2018 Customer Service Officer: March 2011–April 2017 Receptionist and Branch Secretary: March 2008–February 2011

• Developed, reviewed, and improved quality control processes, specifications, and procedures.
• Ensured compliance with internal standards and legal requirements across production activities.
• Inspected raw materials and monitored product development for quality deviations. Interpreted management requirements and communicated quality standards to production teams.
• Maintained quality documentation and performed statistical analysis to support process improvements. Designed and implemented a standardised testing protocol across all branches.
• Delivered CV typing training and provided structured quality feedback through spot checks.
• Audited internal documents, templates, CVs, advertisements, and candidate communications.
• Managed the Company Newsletter SOP, consolidating inputs from nine branches, and coordinating website uploads.
• Maintained candidate and client data within Everlytic and supported ad hoc operational tasks.
• Managed a high-volume, multi-line switchboard and functioned as the first point of contact for candidates and clients.
• Managed general enquiries, escalating complex or sensitive issues to management as required.
• Coordinated candidate arrivals, check-in processes, and interview coordination.
• Supported order administration and fulfilment processes.
• Responded to website queries and managed internal workflow requests from online submissions.
• Managed CV typing, updates, and submissions for senior consultants, and served as backup typist for 16 branches.
• Updated candidate and client records within recruitment platforms and document templates.
• Coordinated fingerprint capture and MIE verification processes to support background checks.
• Logged and tracked maintenance service calls.
• Administered petty cash and maintained accurate records.
• Produced administrative reports and implemented reporting workflows to support operational efficiency.
• Provided comprehensive administrative and personal assistant support to the Branch Manager.
• Processed contractor payroll, including manual timesheet calculations and rate schedule reporting.
• Ensured accurate and timely submission of payroll documentation to Head Office.
• Followed up with contractors regarding outstanding documentation.
• Responded to monthly Head Office payroll queries post-submission.
• Maintained electronic payroll filing systems and records.
• Managed petty cash and performed general administrative duties.
• Provided personal assistant support to the Branch Manager.

Matric (Grade 12) – Hoërskool Waterkloof (2007 – 2007)