Noxolo Dlamini

A highly motivated individual with strong customer service expertise, seeking a role in the retail industry. Experienced in levering technology to streamline operations and improve customer interaction. A dept at building positive relationships with customers, enhancing their shopping experience, and driving sales proven ability to work well in teams and adapt quickly to changing environment, with a focus on achieving team goals and fostering a positive customer environment.

Customer Service Representative - Pick n Pay - Pretoria West

(2023)

• Assisted customers with product inquiries, order processing and returns.
• Resolve customer complains promptly, maintaining customer satisfaction and loyalty
• Contributed to sales by recommending additional product based on the customer needs.

Sales Association - Pick n Pay - Pretoria West

(2023)

• Provide excellent customer service, assisting with product selection and purchase decisions.
• Maintained store appearance, including product placement and display organization.
• Managed Inventory and restocked shelves to ensure product availability.
• Collaborated with team members to meet daily and monthly sales credit.

High School Diploma - Mavela High School (2017)