Ntwenhle Cele

Friendly, reliable and customer-focused professional seeking an entry-level Customer Service Representative opportunity with Bondify. Experienced in client communication, enquiries, order coordination, online support and administrative tasks through fashion design, online tutoring and volunteer roles. Strong communication, active listening, empathy and problem-solving skills, with a willingness to learn new systems, policies and procedures.

Comfortable working independently and as part of a team in a remote environment.

Fashion Designer (2022 – Present)

Part-time

• Manage client consultations, enquiries, measurements, fittings and garment requirements.
• Communicate professionally with clients and provide clear service and order updates.
• Handle customer orders, purchasing, supplier research and materials coordination.
• Use social media platforms to communicate with customers and promote services.
• Manage multiple client requirements while maintaining attention to detail and meeting deadlines.

Online Fashion Tutor at Superprof (2025-06 – Present)

• Deliver online lessons in pattern making and garment construction.
• Communicate clearly with learners and adapt explanations to different learning needs.
• Build positive learner relationships through patience, encouragement and professional communication.

Chef / Cook (2023-06 – Present)

Part-time Volunteer

• Assist with organised kitchen operations and time-sensitive tasks.
• Support inventory checks and purchasing of goods and supplies.
• Research suppliers and compare products to support purchasing decisions.
• Work collaboratively and follow established hygiene and operational procedures.

Construction Projects (2021 – 2021)

Volunteer, Part-time, 6 months

• Supported general construction project tasks as part of a team.
• Followed safety instructions and completed assigned duties reliably.
• Developed teamwork, adaptability and problem-solving skills.

National Senior Certificate (Matric), Bachelor's Pass with Distinctions – Ridge Park College (2020)

Clothing & Manufacturing Level 2 – Brightness Fashion Design Academy (2021 – 2022)