Rob Canning-Rogers
Restaurant Manager / Duty Manager
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About
Passion, from kitchen to patron, plate to the person. +/- 20 years of experience at various levels within the South African and European hospitality trade at various institution types, including 5* hotels and premium restaurants.
Experience
Self-Published Author - Rob Canning-Rogers, Author - Swellendam, South Africa
- Created and authored 5 published books, one of them on the skills required for successful waitering
- Another 4 manuscripts await publishing
- Complete financial control of projects, including maintaining editors and printing
- Handles all online marketing and advertising
Financial and Admin Controller - PetPsychic Animal Communication - Swellendam, South Africa
(2017-04)
- Assists with the running of my wife's business
- Responsible for financial control including all preparations for submissions to SARS
- Responsible for all admin related duties including scheduling of consults
- Assists in marketing and advertising based on the internet
Stall Owner - Rob's Gourmet Boeries - Swellendam, South Africa
(2018-03 - 2019-03)
- Providing boerewors and bratwurst rolls at various festivals
- Overall financial and managerial control
- Managed all admin related duties
- Managed all marketing and advertising related duties
- Sourcing fresh produce and maintaining a high quality product
Restaurant Manager, Contract - Karoo Art Hotel - Barrydale, South Africa
(2017-10 - 2018-02)
- Responsible for guest liaison and complaint solving
- General staff training and discipline
- Departmental ordering
- General maintenance and housekeeping
- Point of sale maintenance
- Financial reporting
Senior Station Waiter, Chef de Rang - Baia Seafood Restaurant - Cape Town, South Africa
(2010-12 - 2017-04)
- Seat customers and offer welcome drinks and menu
- Take food and beverage orders and communicate to the kitchen through POS system
- Deliver orders to the table in a timely manner
- Ensure quantity, quality and accuracy of order
- Set up food stations and tables as directed
- Clean tables and ensure that they are bussed appropriately
- Mix and serve drinks as directed
Manager - Café Sofia Group - Cape Town, South Africa
(2008-08 - 2010-11)
- Responsible for waiter rosters and discipline
- I oversaw overall management of cost of sales and stock control. My outlet cost of sales was managed at an average of 35%.
- I was part of senior customer liaison and complaint handling. I also maintained overall maintenance and site improvement management.
- I was responsible for group stock control procedures and supplier negotiation and procurement and supplier relations were maintained.
Junior Manager - Alexia's Mediterranean - Cape Town, South Africa
(2006-11 - 2008-07)
- Managed waiter rosters, training and discipline
- I was part of customer liaison and complaint handling
- Responsible for service organisation, handling reservations
Junior Manager - Tootsies Restaurant - Cape Town, South Africa
(2005-05 - 2006-10)
- Managed waiter rosters, training and discipline
- I was part of customer liaison and complaint handling
- Managed stock control, ordering, receiving and payment
Waiter - Blues Restaurant - Cape Town, South Africa
(2004-05 - 2005-04)
Junior Manager - Mount Nelson Hotel - Cape Town, South Africa
(2003-10 - 2004-09)
- Managed waiter rosters, training and discipline
- I was part of customer liaison and complaint handling
- Daily liaison with kitchen on specialities, chef table management, including food and wine pairing
Station Waiter, Chef de Rang - Mount Nelson Hotel - Cape Town, South Africa
(2002-09 - 2003-09)
- Besides for general waiter duties, I was preferred waiter for the hotel's prestigious Chef's Table
Station Waiter, Chef de Rang - The King's Arms - Amersham, United Kingdom
(2000-09 - 2002-07)
- Seat customers and offer welcome drinks and menu
- Take food and beverage orders and communicate to the kitchen through POS system
- Deliver orders to the table in a timely manner
- Ensure quantity, quality and accuracy of order
- Set up food stations and tables as directed
- Clean tables and ensure that they are bussed appropriately
- Mix and serve drinks as directed
Production Assistant - Between the Slices - Cape Town, South Africa
(1998-02 - 2000-07)
Commis Chef - Guinea Fowl Restaurant - Cape Town, South Africa
(1997-05 - 1997-12)
Trainee Chef, Part-time - Cape Sun Intercontinental - Cape Town, South Africa
(1996-03 - 1997-04)
Waiter - Lord Charles Hotel - Cape Town, South Africa
(1995-01 - 1995-07)
Education
N6 National Qualification - Hospitality Management - Cape College (1996)
Grade 12, Higher Diploma - St Joseph's College