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Shaskia Williams

Shaskia Williams

Customer Service Advisor

Talent
Lotus River, City of Cape TownMember since February 15, 2023
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About

  • I have been involved in the fast food and call center industry, as well as worked as a librarian assistant and done promotional work. 
  •  I can work independently and be a good team player. 
  • I have general business and office administration skills.
  • Drafting schedules, Debt collections, Secretarial and reception experience. 
  • I am flexible and can work under any conditions laid before me. 

Experience

Employer Sigma SA 

Position Debt Collector (Outbound) Type of work Direct Axis collections Year 2017-2018

Employer Heathfield HS Position Intern in administration Duties Admin and reception Year 2018

Employer Sans Souci Girls High School Position Intern Librarian Assistant Duties Libwin (librarian system) Stand in receptionist

Year 2018-2019

Employer McDonalds 

Position Service worker Duties Till and C.O.D Year 2019-2020

Employer Webhelp SA Position Advisor

Duties FGH Customer Service (10/2020 -10/2021)

FGH Over Credit Limit Advisor and

Webchat (10/2021 - 08/2022)

Year 2020- August 2022

Employer Capita SA Position British Gas

Customer Service

Year August 2022 - Currently

Education

Institution Attended False Bay TVET College Qualification Financial Management Completed N4 and N5

Currently Studying N6

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