Tshanduko Rambuda

I am a young energetic person, have studied Publi Managemen . And have 14 month working experience at MotoVantage

Functions

• Assisting clients with queries on their policies
• Assisting client with feedback on their claims
• Sending clients their policy documents
• Assisting clients with confirmation on when policy will expire.
• Assisting clients on what products they have
• Sending clients details to the sales department if client wishes to extend or take out a new plan.
• Processing of cancellations request
• Processing of Change of Engine Application
• Processing of Change of Article
• Assisting client with debit change if plan is being debited by Motovantage.
• Assisting client with resubmissions for missed premiums.
• Providing the client with the claims procedure that needs to be follow when there is a claim that needs to be logged.
• Send authorization template to repairing dealers if they are unable to get through the call centre.
• Send authorization letters to the repairing dealers should they request for it to be re-send.

Completeted matric in 2015

Completed public Management N6 in 2020

Completed FAIS in 2023