Tshanduko Rambuda
Administrator
Talent
Randburg, City of Johannesburg Metropolitan MunicipalityMember since September 15, 2023
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About
I am a young energetic person, have studied Publi Managemen . And have 14 month working experience at MotoVantage
Experience
Functions
- Assisting clients with queries on their policies
- Assisting client with feedback on their claims
- Sending clients their policy documents
- Assisting clients with confirmation on when policy will expire.
- Assisting clients on what products they have
- Sending clients details to the sales department if client wishes to extend or take out a new plan.
- Processing of cancellations request
- Processing of Change of Engine Application
- Processing of Change of Article
- Assisting client with debit change if plan is being debited by Motovantage.
- Assisting client with resubmissions for missed premiums.
- Providing the client with the claims procedure that needs to be follow when there is a claim that needs to be logged.
- Send authorization template to repairing dealers if they are unable to get through the call centre.
- Send authorization letters to the repairing dealers should they request for it to be re-send.
Education
Completeted matric in 2015
Completed public Management N6 in 2020
