Vuyolwetu Chuma

As a Food Service Team Member, I was responsible for providing excellent customer service in a fast-paced environment. My duties included taking customer orders, serving food and beverages, maintaining cleanliness and organization in the dining area, and ensuring customer satisfaction. I also collaborated with team members to efficiently manage food preparation and delivery, and handled cash transactions while adhering to food safety guidelines.

Food service team member - KFC - East London

(2024-03 - 2025-05)

As a Food Service Team Member, I was responsible for providing excellent customer service in a fast-paced environment. My duties included taking customer orders, serving food and beverages, maintaining cleanliness and organization in the dining area, and ensuring customer satisfaction. I also collaborated with team members to efficiently manage food preparation and delivery, and handled cash transactions while adhering to food safety guidelines.

Front griller, cashier, and waiter - Nando's - East London

(2021-07 - 2022-03)

As a Front Griller, I played a pivotal role in the kitchen, specializing in cooking high-quality meals to order in a fast-paced environment. My responsibilities included not only ensuring that each dish met the highest standards of quality and presentation but also strictly adhering to all food safety regulations and protocols to guarantee the health and safety of our patrons.

• Maintained a clean, organized, and efficient grill station, which involved regular cleaning, equipment maintenance, and effective inventory management to ensure all necessary supplies were readily available.
• Collaboration was key in my role; I worked closely with fellow kitchen staff to ensure timely and efficient food preparation and service, fostering a team-oriented atmosphere that prioritized quality and speed.
• Delivered exceptional customer service by effectively communicating with front-of-house staff to understand customer preferences and dietary restrictions, ensuring that each meal was tailored to meet individual needs.

Student facilitator - Amampondo creation - Mthatha

(2023-05 - 2023-09)

As a Student Facilitator, I enhanced my peers' academic experience by guiding discussions, promoting open dialogue, and encouraging critical thinking. I offered tailored support through mentoring and personalized strategies for academic and personal development.

• Organized educational workshops and events that developed skills in time management, study techniques, and stress relief.
• Coordinated study groups to encourage teamwork, ensuring all students had access to essential resources.
• Served as a liaison between students and faculty, facilitating communication and addressing inquiries to ensure every voice was heard.

National diploma - fine art - Walter Sisulu University (2017-02 - 2019-11)