Wendy Zaca
Administrative and Customer Service professional
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About
Reliable and adaptable Administrative and Customer Service professional with over four years of experience in office administration, client support, and front-desk operations. Experienced in managing records, handling customer enquiries, processing transactions, and supporting daily business operations. Known for professionalism, strong communication skills, and the ability to work efficiently in fast-paced environments.
Experience
Administrative Assistant at Isihlonti Oil Petroleum (Pty) Ltd (2021-03 – 2023-04)
- Managed daily office administration and operational support
- Handled customer accounts, correspondence, and record keeping
- Performed data capturing, filing, and document control
- Assisted with billing administration and accounts receivable support
- Coordinated communication between clients and management
- Maintained organised filing systems to improve office efficiency
Receptionist (Contract) at The Teal Orchid Spa (2023-08 – 2023-12)
- Managed front-desk operations and client reception
- Scheduled appointments and handled enquiries professionally
- Processed payments and maintained booking systems
- Provided information on services and maintained a welcoming environment
Customer Assistant / Computer Operator at Speed Print Internet Café (2024-01 – Present)
- Assisted customers with printing, scanning, CV typing, and online applications
- Provided basic computer support and guidance
- Operated office equipment efficiently
- Handled daily cash transactions and balancing
- Maintained a clean and organised workspace
- Supported customers with digital services and document preparation
Education
Diploma in Tourism Management – University of South Africa
National Senior Certificate in Matric – Ogwini Comprehensive Technical High School, Durban (2019)
