Zanele Ntlantlu

Results-driven and empathetic customer service expert with 6 months of experience in fast-paced call center environments. Proven track record of resolving customer inquiries, complaints, and concerns with professionalism and efficiency. Skilled in handling high-volume inbound calls with precision and patience, resolving issues promptly, utilizing strong problem-solving skills and utilizing excellent communication and active listening skills.

With a strong background in call center operations, I am confident in my ability to make a positive impact in a customer-facing role. I am excited to bring my skills and expertise to a new opportunity.

6 months experience in a contact centre

secondary school in Cape Town