Marcus Vinicius
IT Infrastructure Engineer | M365 | Azure | IAM
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Sobre
IT Infrastructure and Systems Administrator with 10+ years of experience supporting enterprise environments, data centers, and multinational users across LATAM. Strong background in Microsoft 365, Identity & Access Management, virtualization, and enterprise IT support. Experienced in high-availability environments, VIP support, infrastructure administration, and security compliance, with hands-on expertise in Entra ID, Intune, Active Directory, PowerShell, and virtualization platforms.
Recognized for fast problem resolution, technical leadership, and delivering reliable IT services in mission-critical environments.
Experiência
IT Support Specialist at PAYRETAILERS BRASIL SERVIÇOS DE PAGAMENTO LTDA (2025-06 – Present)
IT support to ensure system reliability and business continuity
- Management of user access, compliance, and identity tools: Entra ID, Intune, Office 365
- Deploy and maintain MDM solutions across Windows, Android and Unix
- Administer SSO integrations and Conditional Access policies
- Administrative tasks using PowerShell
Systems Administrator at NOVENTIQ INTERNATIONAL BRASIL COM E LIC DE SOFTWARE LTDA (2023-04 – 2025-06)
IT infrastructure support and management for LATAM users
- IT infrastructure support and management for LATAM users
- ITSM handling, EUD support, technical training and procuring equipment
- Administration of Active Directory
- Implementation of security policies and integration with cloud environments
I.T. Senior Analyst at SOCIEDADE BRASILEIRA CAMINHO DE DAMASCO - SBCD (2022-02 – 2023-04)
IT Senior Analyst providing VIP support and infrastructure management
- VIP support for end users
- Network, infrastructure, and technology project management
- Procurement of supplies and infrastructure administration
Senior Data Center Operator at NTT DATA BRASIL CONSULT. EM T.I. & SOLUÇÕES LTDA (2019-04 – 2022-02)
Senior Data Center Operator with technical leadership responsibilities
- VIP support and system assistance (BACEN JUD, Mainframe)
- Technical leadership in support and services for major companies
- Virtualization (Citrix, Hyper-V, VMWare) and server monitoring
- Backup configuration, restore and infrastructure and process documentation
- Experience in high-availability environments
Tech Lead at NTT DATA BRASIL CONSULT. EM T.I. & SOLUÇÕES LTDA (2018-08 – 2019-04)
Technical Leadership position
Senior Technical Field Assistant at NTT DATA BRASIL CONSULT. EM T.I. & SOLUÇÕES LTDA (2016-08 – 2018-08)
Senior Technical Field Assistant providing VIP support and system assistance
- VIP support and system assistance (BACEN JUD, Mainframe)
- Technical leadership in support and services for major companies
- Virtualization (Citrix, Hyper-V, VMWare) and server monitoring
- Backup configuration, restore and infrastructure and process documentation
- Experience in high-availability environments
Bilingual Service Desk Analyst at STEFANINI CONSULTORIA E ACESSORIA EM INFORMÁTICA S.A. (2014-07 – 2016-08)
Bilingual Service Desk Analyst providing VIP support for major companies
- VIP support for users from companies like Avon, Pirelli, and Ambev
- Remote support and troubleshooting
Pharmacy Assistant at LOGIMED GESTÃO DE SUPRIMENTOS E SERVIÇOS HOSPITALARES LTDA. (2009-04 – 2014-07)
Pharmacy Assistant
Formação
Bachelor's Degree in Data Science – UNIVESP – Universidade Virtual do Estado de São Paulo (2021 – 2025)
Technology Degree in Marketing – Centro Universitário Santa Rita – UNISANTARITA (2016 – 2017)
Technology Degree in Digital Games – FMU – Faculdades Metropolitanas Unidas (2011 – 2012)
