Adina Brown

Highly motivated and detail-oriented professional with 2-3 years of experience in high-volume data entry, preparing documentation, and transferring data from scanned documents to an internal database, achieving a 99% accuracy rate. Highly proficient in utilizing database management systems with a strong understanding of handling sensitive information and identifying discrepancies

Customer Service Representative at LIQUOR BOARD CONTROL OF ONTARIO (2023-11 – Present)

• Assisted in financial tracking of sales, refunds, same-day pickups, donations, SOPs and licensees
• Supported the team with organization in-store and stock reconciliation through the store's inventory app
• Inputted accurate SKU numbers into the company's database to ensure the licensees were receiving the correct pricing for the bottles being purchased
• Updated customer information in Blue Yonder on same-day pickups when customers received their online orders

Front Desk Coordinator/Concierge at CANADIAN TIRE CORPORATION (2022-04 – 2023-05)

• Recorded and updated new and current employee data using Excel and an internal database management system
• Reviewed and verified data accuracy before submission into company records through phone and email correspondence
• Kept record logs of visitors, new employees, and vendors and filed them into our daily visitor binder

Data Entry Clerk/Law Clerk (Remote) at ONTARIO TEACHERS' PENSION PLAN (2021-01 – 2022-02)

• Organized and reviewed confidential external documentation for database integration into the new system that was built
• Supported a team of 5 to input a high volume of company information in a new database system
• Worked independently through 5000+ company documents and accurately entered the information promptly

Client Records Support at ONTARIO TEACHERS' PENSION PLAN (2019-01 – 2019-08)

• Scanned, indexed, and verified the accuracy of the invoices
• Identified discrepancies and ensured all records were done meticulously before submission
• Filed discrepancy files to the return piles for both the accounts receivable and payable departments

Data Entry Clerk at ONTARIO TEACHERS' PENSION PLAN (2018-04 – 2018-08)

• Manually received 200+ files from their file room and scanned 10,000+ papers into individual virtual folders in the OTPP data system
• Analyzed each digital folder thoroughly to ensure all were scanned properly; if there were any mishaps, the file would be scanned once again
• Updated my team and manager on my weekly progress through meetings that were scheduled through Outlook
• Placed, labelled, and stored finished files within boxes to be shipped off to the company's private storage

Data Entry Clerk at CHILDREN'S AID SOCIETY (2017-01 – 2017-12)

Data Entry Clerk at ROBERT HALF - OFFICE TEAM (2013-06 – 2015-08)

Diploma in Graphic Design – Seneca College of Applied Arts and Technology (2017)

Diploma in Art Fundamentals – Seneca College of Applied Arts and Technology (2013)