Alex Chen
It Support Technician
Talent
Vancouver, Metro Vancouver Regional DistrictMember since February 23, 2023
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About
Freelance Illustrator and Designer looking to break into the IT industry. Teaches drawing and painting on the side to individuals with ranging skill sets and breaks down high-level software-related concepts into easy-to-understand terms. Usually seen disassembling and upgrading their desktop workspace or providing technical assistance to co-workers, school, family, and peers alike
Experience
- Recommended desktop PC builds with ranging budgets for friends and family alike - Experience operating in a MacOS and Windows 10 environment
- Troubleshooted and resolved issues for a variety of teachers and students during my time in university (Printers, Audio Equipment, iMAC + Macbook Systems, Student laptops, Classroom Computers/Projector Issues)
- Researched, built, upgraded, troubleshooted, and provided maintenance for personal devices such as smart phones, laptops, and desktop workstations.
- Provided opportunities to teach friends and family alike on how to use specific softwares and hardware.
Education
Bachelor of Design in Visual Communications CompTIA A+ Certification
Capilano University, (Sept 2018 - June 2022)
Currently studying for CompTIA A+ Certificate with plans to study networking systems.
